Latest Artificial Intelligence News

Unified Communications & Collaboration

Amazon Reportedly Adopts Zoom for Meetings in Key Win for Collaboration Business

Unified Communications & Collaboration

Zoom Releases Workflow Automation To Elevate Enterprise Productivity

Unified Communications & Collaboration

Cloud Work RingCX: RingCentral and BT Launch CCaaS Solution with AI and Omnichannel Support

Unified Communications & Collaboration

GoTo Expands UCaaS Support Features with AI-Powered Issue Resolution for LogMeIn Resolve

Security, Compliance & Risk

Why Compliance is Key for Agentic AI Adoption – 8×8 Contact Centre VP Discusses

Devices & Workspace Tech​

IT Leadership: How AV Can Foster Creative Environments In Higher Ed

Unified Communications & Collaboration

AI in UC: How Sangoma’s Smart IVR is Reshaping Patient Calls

Event News

Cavell’s London Summit is Back with a CX Twist

Unified Communications & Collaboration

Mercalis’s Migration: What Webex Brought a Life Sciences Contact Centre

Unified Communications & Collaboration

Unlocking Slack’s Potential: Underrated Features to Boost Collaboration in 2025

Devices & Workspace Tech​

Yealink’s ISE Tech Talk: Edge AI, MTR, and Everything in Between

Unified Communications & Collaboration

OpenAI to ‘Uncensor’ ChatGPT – What This Means for Your UCaaS Use of It

Unified Communications & Collaboration

Big UC News From Avaya, Microsoft and monday.com

Unified Communications & Collaboration

Should You Limit Your AI Copilot Use? Yes, According to Microsoft

Unified Communications & Collaboration

Zoom’s Top 8 Game-Changing Innovations At ISE 2025 (Beyond Zoom Workplace)

Unified Communications & Collaboration

Miarec’s RingCentral Integration Brings New Auto QA Solutions to Contact Centre Users