Latest Customer Experience News

Unified Communications & Collaboration

Wildix Doubles Down on Commitment to Partners with UC&C Summit 2022

Unified Communications & Collaboration

Why Customer Support Teams Should Embrace Hybrid Work

Unified Communications & Collaboration

Nine UC Leaders Give their 2022 Predictions

Unified Communications & Collaboration

Where Does the Dynamics Contact Centre Fit into the Market? 

Unified Communications & Collaboration

Fuze, LogMeIn and Vonage Execs on the Trends That Surprised Them in 2021

Unified Communications & Collaboration

Kandy: ‘We’re Obsessed with World-Class UX’

Unified Communications & Collaboration

Mitel Service Returns Following Carrier DDoS Attack

Unified Communications & Collaboration

Delivering a Great Customer Experience Is Possible During Peak Season – Here’s How

Unified Communications & Collaboration

Fuze 7 Desktop App Unveiled for Windows and the Mac

Unified Communications & Collaboration

Benemen Now Operating Under the Enreach Brand in the Nordics

Unified Communications & Collaboration

Enreach Reveals Unified Platform: Enreach UP

Unified Communications & Collaboration

BICS Acquires Indian CPaaS Player

Unified Communications & Collaboration

Mature Omnichannel CX

Unified Communications & Collaboration

Sinch Completes its Acquisition of Email Specialist Pathwire

Unified Communications & Collaboration

What Is the Metaverse? Viable VR Collaboration is Finally Here

Unified Communications & Collaboration

Pridis Launches New Web Client