Latest Customer Experience News

Unified Communications & Collaboration

Avaya’s Subscription Model is ‘Booming’

Unified Communications & Collaboration

COVID-19’s Transformed Zoom into a Powerhouse

Unified Communications & Collaboration

What Does Facebook Buying GIPHY Mean for Teams Users?

Unified Communications TV

CPaaS Continues to Enable a Seamless Customer Experience

Unified Communications & Collaboration

Amazon Chime Adds New Security Features

Unified Communications & Collaboration

AWS Makes it Easier to Find SaaS Partners

Unified Communications & Collaboration

Collaboration Tools 101: The Complete Guide

Unified Communications & Collaboration

Cisco Webex May Collaboration News Updates

Devices & Workspace Tech​

AudioCodes Adds IP Phones & Remote Management for Zoom Phone

Unified Communications & Collaboration

Mondago Launches Go Integrator for Webex Calling 

Unified Communications & Collaboration

VoIPstudio Survey Hints at Competitors Being Misleading

Unified Communications & Collaboration

Avaya Reports $682 Million in Revenue, Fueled by Software

Unified Communications & Collaboration

Analytics Round Table 2020: Diagnosing Data

Unified Communications & Collaboration

Microsoft Acquires Metaswitch to Boost UCaaS

Unified Communications & Collaboration

Verint Launches Compliance Recordings for Microsoft Teams

Unified Communications & Collaboration

Twilio Beats Q1 Expectations and Guidance