How a Florida Bank Achieved Seamless Migration and Full Adoption with Operator Connect by CallTower
Why UC migrations fail: CallTower helped a Florida bank move to Microsoft Teams Operator Connect with zero downtime, UC analytics and full adoption. Published o
Kieran Devlin · 15 Dec 2025
From Analog to IP: Strategies to Make Your Migration Successful
Learn how to move from PSTN and ISDN to IP with Algo audits, failover, open standards and phased migration.
Kristian McCann · 13 Oct 2025
The UK PSTN Switch-Off: Why an Audit Is Essential for Getting Migrations Right
UK businesses need audit-first PSTN migration to spot hidden dependencies in alarms, door entry, payment terminals and SIP IP systems. Published on UC Today.
Kristian McCann · 2 Oct 2025
BT Wholesale Launch Operator Connect via AppSource: What It Means for the Channel
BT Wholesale’s Operator Connect via Microsoft AppSource opens Teams voice to channel partners, easing PSTN switch-off migration and revenue growth. Published on
Kristian McCann · 23 Sept 2025
Top SIP Trunk Providers 2025: Power Your Global Cloud Voice Strategy
Moving past ISDN isn’t just about avoiding legacy shutdowns. Today’s top SIP trunk providers and cloud voice enablers are more than just connectivity…
Rebekah Carter · 29 Jun 2025
What is CPaaS? Communication Platforms as a Service
What is CPaaS, and why has its value for enterprises skyrocketed over the years?
Rebekah Carter · 16 Jun 2025
Stemming the Scamdemic: How VoIP Providers Can Ensure Their Customers' Calls Cut Through
Scam calls are eroding trust in voice. VoIP providers can fight spoofing with KYC, trusted calling and caller ID authentication.
Kristian McCann · 25 Apr 2025
Serving Multi-Region Customers with Operator Connect
Telnyx shows how Operator Connect helps multi-region businesses scale Microsoft Teams calling with compliance and cost efficiency.
David Dungay · 11 Feb 2025
Malware Found Targeting ‘Mitel SIP Phones’: What You Need to Know
Why Mitel SIP phone buyers should care: Akamai says Aquabotv3 is exploiting CVE-2024-41710. Published on UC Today, with Mitel and Mirage botnet details.
Kristian McCann · 29 Jan 2025
Yeastar To Elevate Hospitality Comms With PBX Hotel Management Module
Yeastar’s P-Series Phone System adds a Hotel Management Module, helping small hotels streamline PMS, PBX and guest services. Published on UC Today.
Kieran Devlin · 16 Jan 2025
The Power of Partnership in the UC / VoIP Market
Yeastar and Voiceflex show why UC, SIP and VoIP partnerships matter for UK resellers. Published on UC Today, with plans for 2025.
Susie Harrison · 16 Jan 2025
SIPPIO, Mutare Partner To Bolster Voice Traffic Security
Why it matters: SIPPIO is adding Mutare Voice Traffic Filter to SIPPIO Connect and SIPPIO Bridge to cut robocalls, spam and spoofing. Published on UC Today.
Kieran Devlin · 20 Dec 2024
Voiceflex, Yeastar Elevate Enterprise Comms With New Interoperability
Voiceflex has expanded Yeastar interoperability for SIP trunks, S-Series VoIP PBX and Cloud PBX, helping UK SMEs move to all-IP.
Kieran Devlin · 12 Dec 2024
DIDWW Bolsters Business Comms With phone.systems v3.0 Cloud PBX
DIDWW has released its latest cloud PBX offering phone.systems v3.0 to enhance modern business communications.
Kieran Devlin · 4 Dec 2024
Education Focus: How Digitisation Offers Best-in-Class Returns on Investment
Digitisation can cut telephony costs and improve school communications. Published on UC Today, Yeastar Cloud PBX adds IVR, security and collaboration.
Simon Wright · 6 Nov 2024
Sinch Announces Elastic SIP Trunking For Scalable, Dependable Comms
Sinch has launched Elastic SIP Trunking, which intends to deliver scalable, dependable and cost-effective communications for organisations of all sizes.
Kieran Devlin · 4 Nov 2024
CPaaS: The Seamless Smarts of the All-in-One-Place Platform
Why workplace buyers should care: NFON’s Cloudya unifies cloud PBX, UC, Microsoft Teams, CRM and SIP Trunk in one platform. Published on UC Today.
Simon Wright · 6 Aug 2024
Vonage Enhances Voice Engagement With AI-Driven SIP Features
Vonage has announced new AI-powered SIP capabilities to enhance voice engagement and connectivity.
Kieran Devlin · 25 Jul 2024
Phonism Announces New CEO And President In C-Suite Shakeup
Phonism has announced a new CEO as well as President and CTO in a major C-suite shakeup.
Kieran Devlin · 16 Jul 2024
How Prioritizing Voice can Optimize your CX
The way companies deliver exceptional customer experiences has changed significantly in recent years.
Rebekah Carter · 1 Jul 2024
Voiceflex, AudioCodes Launch AI-Driven Conversational IVR for Microsoft Teams
Voiceflex and AudioCodes add AI conversational IVR and contact centre to Microsoft Teams, using Voca CIC to boost CX, routing and analytics. Published on UC Tod
Kieran Devlin · 20 Jun 2024
Hosted Telephony: How Managed Service Providers Can Enhance and Protect Profitability
NTA says white-label hosted telephony, SIP-agnostic hardware and auto-provisioning can protect MSP margins.
Simon Wright · 19 Jun 2024
Voiceflex UCaaS Platform Review: Streamlined Voice and Collaboration
Voiceflex Flow adds Teams voice, UCaaS, SIP and contact centre features, cutting Microsoft business phone licence costs.
Rebekah Carter · 30 May 2024
Yeastar Cloud PBX Review: Converged Communications
Yeastar Cloud PBX unifies UC and contact centre tools in one cloud platform, helping buyers simplify migration. Published on UC Today.
Rebekah Carter · 28 May 2024
How This UC Technology Helps Make Kids' Dreams Come True
Why UC matters: Avaya CM10, Unified Communications, contact centre and SENTRY from 911Secure help Give Kids The World Village modernise and protect guests. Publ
Kieran Devlin · 22 May 2024
Crexendo's UCaaS Platform Passes 4.5Mn Users Milestone
Crexendo’s UCaaS platform has passed 4.5 million users, showing why NetSapiens, cloud communications and managed IT buyers should care. Published on UC Today.
Kieran Devlin · 15 May 2024
VoIP Backend as a Managed Service: The Integral Functions inside Service Providers’ Technology
VoIP backend as a managed service helps providers cut time to market with iotcomms.io APIs, microservices, AI, WebRTC and SIP. Published on UC Today.
Simon Wright · 30 Apr 2024
UC Today Marketplace 2024 Launches!
The UC Today team is thrilled to unveil the second year of UC Today's Marketplace, your go-to online directory and vendor news hub for all things Unified…
Tom Wright · 9 Apr 2024
Tango Networks Launches Global Pass For Worldwide Mobile UCaaS
Tango Networks has announced Global Pass, a potentially game-changing enhancement of its Tango Extend mobile UCaaS solution.
Kieran Devlin · 12 Mar 2024
Voiceflex Sets its Sights on Omnichannel and Contact Centre
Voiceflex is shifting from SIP to UCaaS, omnichannel and CCaaS, with Televox Flow, OmniChat, AudioCodes Voca and Microsoft Teams. Published on UC Today.
Tom Wright · 9 Jan 2024
Peerless Network Now Certified for Webex Calling Cloud Connect
Why it matters: Peerless Network’s Cisco Webex Calling Cloud Connect certification improves reliability and call quality for DIDs and global calling. Published
Kieran Devlin · 8 Jan 2024
Sipcom Launches HALO Operator Connect for Microsoft Teams in UK
Sipcom launches HALO Operator Connect for Microsoft Teams in the UK, simplifying PSTN calling for businesses. Published on UC Today.
Kieran Devlin · 21 Dec 2023
Sangoma, Sol Distribution Partner to Accelerate UK Digital Transformations
Sangoma has partnered with networking infrastructure distributor Sol Distribution to accelerate the digital transformations of UK businesses.
Kieran Devlin · 4 Dec 2023
DIDWW, VitalPBX Partner on Advanced VoIP and PBX Solutions
DIDWW and VitalPBX have partnered to deliver premium VoIP and PBX solutions for customers.
Kieran Devlin · 30 Nov 2023
Channel Partnership: How to Turn Provider Differentiators into Reseller Opportunities
Why partner choice matters: Evolve IP’s cloud telephony, collaboration, Webex, Microsoft Teams and Anywhere Portal help VARs and SIs win more business.
Simon Wright · 21 Nov 2023
Dstny's Teams Voice Options Explained
It’s no secret that Microsoft has taken the world by storm with its powerful Teams collaboration platform.
Rebekah Carter · 20 Nov 2023
New Teams Phone Announcements Include Copilot Features
Microsoft Teams Phone adds Copilot AI, voice isolation and Android shared device support. Published on UC Today, it aims to cut admin and speed calls.
Kieran Devlin · 16 Nov 2023
Orchid Collab and Link2Teams: Cataleya Unlocks Opportunities for Voice Wholesalers
For a long time, voice wholesalers have had a significant presence in the telecom industry, handling global traffic and interconnectivity for telecom…
Linoy Doron · 9 Nov 2023
GTT and Zoom Phone Partner for Enhanced Voice Solutions
GTT and Zoom Phone add BYOC Provider Exchange for simpler SIP Trunking migration, global calling and cloud voice.
Kieran Devlin · 2 Nov 2023
Zoom Announces ISV Exchange Programme
Zoom has announced its internet software vendor (ISV) programme, which includes prestigious partners such as Theta Lake and Verint .
Kieran Devlin · 26 Oct 2023
Seamless Cloud Migration: Empower Your Business with a Crawl-Walk-Run-Fly Transition
Demand for cloud technologies has accelerated in recent years. In 2020 alone, approximately 61% of businesses migrated various workloads and processes…
Rebekah Carter · 10 Oct 2023
SIP-as-a-Service: How Vendors Can Ease the Need for Deep SIP Competence when Building SIP-based Solutions
Why SIP-as-a-Service matters: iotcomms.io helps UC, CC and alarm vendors build reliable SIP, cloud-PBX and IVR solutions without deep SIP expertise.
Simon Wright · 3 Oct 2023
Big UC News from Microsoft, Meta, Amazon, Anthropic and Google
Why it matters: Microsoft Mesh adds immersive Teams meetings, while Teams SIP changes, Meta’s office lease exit, Amazon-Anthropic AI and Ericsson-Google Cloud a
Kieran Devlin · 29 Sept 2023
Get Ready - Microsoft is Changing Teams' SIP Certification
Why it matters: Microsoft Teams Direct Routing calls could fail on 3 October unless SBCs align to the new MSPKI CA and DigiCert Global Root G2. Published on UC
Kieran Devlin · 26 Sept 2023
RingLogix and TeamMate Collaborate on Teams Solutions for MSPs
RingLogix and TeamMate add Microsoft Teams direct routing for MSPs, linking Teams with UCaaS, PBX and white-label voice on UC Today.
Kieran Devlin · 25 Sept 2023
Why Is SIP Security Important? Cataleya Demystifies Its Velona Certification
Cataleya’s Velona SIP Security Certification for Orchid Link SBC matters as fraud and malformed SIP attacks test VoIP, SBC and PBX protec
Linoy Doron · 31 Aug 2023
How Pure IP Helps 'Future-Proof' BCM One's Firm Foundations
Acquisitions are often exciting, dynamic affairs that can foster innovation and opportunity — but they can also be pragmatic.
Kieran Devlin · 14 Aug 2023
SIPPIO Launches Operator Connect Service for Resellers and MSPs
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Tom Wright · 11 Aug 2023
What is SIP Calling? Demystifying SIP Calling Technology
SIP calling helps replace PSTN and ISDN lines, cut costs and scale PBX voice, video and messaging in the cloud.
Rebekah Carter · 26 Jul 2023
The Hottest SIP and CPaaS Trends in 2023
Why SIP and CPaaS matter in 2023: UCaaS, VoIP, Microsoft Teams, Zoom and AI help firms cut cost, complexity and boost security.
Rebekah Carter · 20 Jul 2023
Microsoft Teams Voice: How Smart Service Providers are Leveraging Calling Apps to Boost Profitability
It’s the go-to communications platform for 280 million users and counting – and Microsoft Teams just keeps on giving.
Simon Wright · 18 Jul 2023
Your Guide to Comparing SIP and CPaaS Solutions in 2023
Choosing between SIP and CPaaS matters because it affects cost, scalability and security. Published on UC Today, compare trunking, APIs and support.
Rebekah Carter · 17 Jul 2023
7 CPaaS and SIP Events to Attend in 2023
Why it matters: CPaaS and SIP are reshaping communications ahead of the PSTN and ISDN switch-off. Published on UC Today, see UCX, Cisco Webex, GITEX and more.
Rebekah Carter · 12 Jul 2023
The Top 6 Reasons to Buy SIP and CPaaS in 2023
SIP and CPaaS, alongside other flexible solutions for communication, are taking over as companies invest in more agility, scalability, and flexibility.
Rebekah Carter · 10 Jul 2023
Big UC News from Microsoft, Cisco, BCM One and Pure IP
Microsoft Teams bundling faces an EU probe while Teams adds spatial audio, Cisco Webex hits EU Cloud CoC Level 3, and BCM One buys Pure IP. Published on UC Toda
Kieran Devlin · 7 Jul 2023
Is Teams Rooms on Android Closing in on Parity with Windows?
A momentous June for Microsoft Teams featured a variety of news, from introducing spatial audio for immersive meetings to revelations about which licenses…
Kieran Devlin · 5 Jul 2023
Case Study: How Smart SIP Technology is at the Heart of a Lifesaving Global Growth Story
When you are in the business of caring, communication really counts. Indeed, there are moments when it can be a matter of life and death.
Simon Wright · 26 Jun 2023
Choosing the Right Managed Service Provider for Your Unified Communication Needs
Choose the right MSP for Microsoft Teams, Cisco Webex, SIP and UCaaS to improve cloud, hybrid and on-premises communications.
Rebekah Carter · 12 Jun 2023
The SIP Phone Market in 2023
In today’s work of AI, softphones, virtual meetings, and software as a service, IP phones might seem uninteresting, even outdated.
Robbie Pleasant · 5 Jun 2023