UC Today’s Kieran Devlin speaks to Christelle Heikkilä, Founding Director at the consultancy Ethos Chain, former IT Director at Arsenal, former Head of IT Applications for Superdrug and an ex-pharmacist.
In this session, we discuss the following:
- Christelle’s remarkable career as an IT leader in pharmaceuticals, retail and football and why people are as important as technology in IT leadership
- The unique challenges and success stories across football and retail
- How recent cultural developments like hybrid work’s normalisation and the rise of AI has impacted Christelle’s work as a tech leader
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