Join Kristian McCann, host at UC Today, as he sits down with Chris Reed, Head of Product and Technology at Wordwatch, to discuss how phased, risk-free data migration protects compliance and unlocks operational value.
Communication data migrations in regulated financial sectors are often viewed as risky and resource-intensive, with Reed explaining how the challenges of transforming legacy data formats, preserving metadata, and meeting strict regulatory compliance rules make these projects particularly daunting.
Reed explains how approaches like Wordwatch’s, with a phased, controlled approach, mitigates the fear and the risk by ensuring zero modification to original records, maintaining their integrity and audit trails throughout.
Key points include:
- The risk of data loss or corruption during migration, and why preserving metadata such as retention and legal holds, is crucial for compliance with regulators like FINRA and FCA.
- Common pitfalls financial institutions face, including budget constraints and the complexity of handling legacy codecs that modern systems struggle to support.
- How migrating metadata first, preserving original call recordings unchanged, and providing continuous validation guarantees the completeness and authenticity of data.
- The benefits of consolidating legacy and live data into a single, secure archive, enabling rapid searches, easing regulatory response times, breaking vendor lock-in, and unlocking insights from communication data.
Explore how Wordwatch’s phased migration strategy can be tailored to your organization’s legacy systems by visiting their website.
