AudioCodes Sees Huge Growth with Teams and Zoom

Overall sales climb 12.8 percent

2
Audiocodes grows Team and Zoom business
Unified CommunicationsLatest News

Published: May 4, 2022

Tom Wright

Managing Editor

AudioCodes has reported strong growth in its Zoom and Microsoft Teams offerings as businesses continue to add voice to their collaboration platforms.

The voice-focused firm has released its quarterly numbers, with sales climbing 12.8 percent year on year to $66.4m.

On an earnings call with investors, AudioCodes CEO Shabtai Adlersberg said that AudioCodes saw 50 percent growth in both its Teams and Zoom.

“Teams accounts additions in the quarter were 260 versus 206 in the year-ago quarter, the highest on record, which speaks to the accelerating adoption of Teams as the UCC platform in our market leadership in segments,” he added.

“Importantly, Microsoft created opportunity continues to grow at a healthy rate. In the first quarter of ’22, new opportunities, new Teams opportunities grew 51 percent year-over-year.

“Zoom Phone was still a small percentage of overall business [but] Zoom Phone activity in the quarter set another record and was growing more than 50 percent year-over-year.”

AudioCodes services revenue grew 25 percent year on year in the quarter, contributing an all-time record of 41.5 percent of total sales. The core of these came from unified communications and collaboration projects.

The firm’s customer experience unit, however, saw sales drop 8.5 percent year on year. Adlersberg said this was largely owing to a tough comparison quarter that included sales from Russia, where a large deal has been “deleted”. The CX arm would have seen sales climb 10 percent if this business had continued, he added.

Other contributing factors to the decline were a delay to a $1bn deal and some large contact centre players moving their businesses to the cloud.

“But all in all, the space is fairly vivid, and then we do expect to recover from that declines,” Adlersberg said.

 

 

Microsoft Teams

Brands mentioned in this article.

Featured

Share This Post