CallTower has been designated Certified Solution Partner status via the Microsoft Cloud Partner Program.
The partnership enables CallTower to provide greater customer success with access to new capabilities and resources.
The unified communications, contact centre and collaboration solution provider, CallTower, is one of the first Microsoft Partners to receive this designation.
David Heighton, Senior Microsoft Engineer at CallTower, said: “CallTower is thrilled to have received this designation.
“This will allow us to demonstrate our advanced Microsoft Cloud capabilities to our customers and partners.”
CallTower believes the Microsoft Solutions Partner for Modern Work shows its technical capabilities, experience and ability to provide customer success in a way which is aligned with Microsoft Cloud.
It also demonstrates the company’s positive effects on customer productivity and its capability to enable hybrid working via Microsoft 365.
Moreover, a Microsoft Solutions Partner, CallTower has shown its commitment to training and accreditations.
William Rubio, Chief Revenue Officer at CallTower, said: “CallTower has been a Microsoft Gold Partner for over 14 years.
“As a Microsoft Certified Solutions Partner, our relationship with Microsoft is defined more clearly.
“Globally, CallTower is one of few organizations certified to provide voice with Microsoft Teams since 2008 and growing our partnership with Microsoft as a ‘Solutions Partner’ along with our Microsoft Gold Partner status is a strong and collaborative association.”
CallTower provides an integrated Microsoft Office 365 Teams experience with global calling plan options.
The solution supports personalised implementation, training, adoption, and support strategies.
As well as a Microsoft Solution Partner, CallTower is also a Microsoft Gold Partner, which it says allows it to offer the highest quality monitoring and management services.
Recently, CallTower joined the Webex Wholesale RTM program, allowing it to access Webex resources and expand its market offering.
The company also launched a strategic partnership with TD SYNNEX to help grow business within Microsoft and Cisco reseller groups.
