LeapXpert has raised $180 million in growth funding led by Riverwood Capital, with existing investor Portage Ventures also taking part.
It’s the largest round the company has closed to date, and it lands at a moment when enterprises are under growing pressure to bring conversations happening on WhatsApp, iMessage, Signal and WeChat under the same governance and oversight they apply to email.
That pressure has been building for years. Regulators have handed out billion-dollar fines over unmonitored “off-channel” communications, and compliance teams across regulated industries are still racing to close the gap between where employees actually talk to clients and what their archiving systems can see. LeapXpert has built its business on closing exactly that gap, and was named a Visionary in the Gartner Magic Quadrant for Digital Communications Governance and Archiving in each of the past two years.
Speaking exclusively to UC Today, Dima Gutzeit, Founder and CEO of LeapXpert, explains that the funding round reflects a shift he has watched build over two decades in enterprise software.
“I spent more than twenty years building enterprise systems and the whole time the enterprise conversation was about email, the infrastructure, the governance, the data. But the real conversations had quietly moved somewhere else. The deals, the relationships, the decisions were happening on WhatsApp and iMessage, and the enterprise had no idea. That gap is why we exist.”
Governance From the First Message Paves the Way for AI Agents in WhatsApp and iMessage
Gutzeit says the next phase for LeapXpert is about more than capture and archiving. It’s about putting AI agents to work directly inside the channels where business conversations already happen, provided the governance layer is in place before those agents arrive.
“What’s coming next is the part people are only starting to see: AI agents are going to live right inside those channels, working alongside people in the conversations that matter most. That only works if every one of those conversations is governed and owned from the moment it starts. You can’t bolt that on afterward, governance has to be there from the first message. That’s what we’ve spent seven years building.”
That framing lines up with where LeapXpert has been positioning itself since UC Today sat down with Gutzeit last year to discuss making messaging apps enterprise-ready without sacrificing compliance. The difference now is the scale of investment behind turning that governed layer into an active intelligence source rather than a passive record.
Governed Conversation Data Feeds CRM, Compliance and Workflow Automation
Avi Pardo, Co-founder and CBO of LeapXpert, tells UC Today that once conversations are governed and owned by the enterprise, the real value shows up downstream, in the systems and workflows that governed data can now feed.
“Once the conversations are governed and owned, the interesting part starts. That data feeds everything, it triggers the follow-up, routes the request to the right team, kicks off the workflow, drops the context into your CRM and your AI agents. What you do with it changes vertical by vertical: a bank surfaces conduct risk, an agency answers a FOIA request, a manufacturer never loses the client relationship when a rep walks out the door. The use case is different every time. The data underneath it is valuable every time.”
Pardo adds that most enterprises are still underusing what they already hold.
“That’s the part most enterprises haven’t caught up to yet, they’re sitting on their richest source of client data and only using it to stay compliant, but the market is moving to Governed Communication Intelligence because it impacts your bottom line.”
LeapXpert’s Growth Trajectory From Financial Services to Government and the Forbes Global 2000
That vertical-by-vertical value is already showing up in LeapXpert’s customer base. Financial services gave the company its initial proving ground, and it says government has since become its fastest-growing segment. Jeff Parks, Co-Founder and Managing Partner of Riverwood Capital, said the investment reflects confidence in that trajectory continuing into the broader enterprise market. Parks is joining the LeapXpert board as part of the deal.
Ricky Lai, General Partner at Portage Ventures, said the company sits at the centre of one of the largest untapped sources of enterprise intelligence: trusted, governed customer conversations. Hundreds of organisations, including leading financial institutions and government agencies, already rely on the platform, and LeapXpert made the Deloitte Technology Fast 500 in both 2024 and 2025 before joining the Financial Times’ 2026 list of the fastest-growing companies in America.
LeapXpert says the new funding will go toward deepening the platform’s ability to act on governed conversations, accelerating growth across financial services, the public sector and the broader enterprise market, and expanding its senior leadership team.
