Mondago are UK based specialists in CRM integration, working seamlessly in the background for service providers and telephone system manufacturers globally. Mondago offer an extensive range of products which offer significant value and strategic benefits in comparison to systems developed in-house.
Go Communicator increases productivity by providing the essential connection between users’ desktop applications and their phone service for click-to-dial, inbound caller recognition and contact popping in an ever-increasing list of CRM and Contact Management systems.
Mondago will be exhibiting their solutions, such as Go Communicator, at the upcoming InTouch conference in St. Louis on May 9-11. InTouch is part of Metaswitch’s exclusive, invitation only event which is designed to enable their partner community to learn more about enhancement solutions such as Go Communicator. Service Providers can examine solutions to enhance their partnerships with the technology vendors supporting their platform for hosted voice services.
Dale Rolley, President of Mondago Inc., the US division of the UK-based provider, spoke to us about the opportunity this represents.
“With the explosive growth of hosted telephony, and specifically the strength of the Metaswitch platform, we’re thrilled to be partnering with Metaswitch to provide our affordable, simple to deploy, yet powerful application integration solutions to their customer base.”
Go Communicator is a market leader for desktop integration within hosted telephony platforms. The CTI solution has over 30 standard integrations and is compatible with all of the most popular CRM solutions enabling further integration with over 200 additional vertical market applications. With the extensive compatibility and coverage of the most widely deployed desktop applications, Go Communicator offers an unrivalled single-source solution enabling simple and cost-effective application integration for virtually all a service provider’s customer base.
Chris Bloom, Sales Manager for Mondago Inc., is enthused about the possibilities that Go Communicator offers to the Metaswitch partner community.
“We are seeing ever increasing demand for CRM integration within hosted environments and Metaswitch’s InTouch Conference represents a key opportunity for us to showcase a product that could add significant value to the partner community. There are limited options within the current market and now we at Mondago are able to offer a complete portfolio of CRM integration products”
As part of the InTouch event, Chris will be showcasing Go Communicator to the attendees in a presentation at 1pm on Thursday, May 10th.
CRM integration products are one of the most desirable portfolio additions for service providers, allowing them to enhance their existing offerings and bolster value propositions. Metaswitch’s partner community now have an additional tool, in Go Communicator, that can transform their provision to customers and further develop strategic relationships.
