Unified Communications & Collaboration News

Unified Communications & Collaboration

The IT Leader’s Checklist for Upgrading to Native UC Mobility (Without Expanding Your Risk Profile)

Unified Communications & Collaboration

Building The Smart Workplace: Why Collaboration Technology Is Driving AI ROI

Productivity & Automation

Salesforce Relaunches Slack as ‘The New Agentic OS For Work’: Key Takeaways

Unified Communications & Collaboration

Contact Centers Under Siege: TNS VP Explains the Growing Threat from AI Attacks

Unified Communications & Collaboration

The AI Readiness Reality Check: Is enterprise AI still stuck in pilot mode?

Unified Communications & Collaboration

Closing the Loop with Real-Time Feedback: CPaaS for CX and EX Leaders

Service Management & Connectivity

How CPaaS is driving workflow automation – UC Roundtable

Unified Communications & Collaboration

CPaaS Workforce Engagement: Smarter Alerts for Frontline and Deskless Employees

Unified Communications & Collaboration

Dialpad Launches Agentic AI Platform to Boost Customer Service Automation

Unified Communications & Collaboration

Zoom Phone Surpasses 10Mn Seats as AI Drives the Next Wave of Business Communications

Unified Communications & Collaboration

Teams Under Attack: Microsoft Releases New Security Guidance as Threats Surge

Unified Communications & Collaboration

Cybersecurity Expert Alexandra Forsyth on AI-Driven Chaos, Quantum Risk and Cyber Resilience Trends of 2026

Devices & Workspace Tech​

Yealink and Microsoft Celebrate 10 Years of Partnership with Next-Gen AI Meeting Solutions

Unified Communications & Collaboration

Otter.ai Goes Full Enterprise: New AI Suite Wants To Turn Meetings Into Living Knowledge Base

Unified Communications & Collaboration

AI Chatbots Need More Than Manual QA—eClerx CX Lead Explains What’s Missing

Unified Communications & Collaboration

Gamma UCX: Simplifying UC Number Porting with Self-Serve Innovation

Unified Communications & Collaboration

IT Leadership: Inside Virgin Active’s Tech Transformation, From Smart Urinals to AI Workouts

Devices & Workspace Tech​

7 Takeaways from WebexOne 2025: The Year Cisco’s AI Got Agentic