As an innovator and pioneer in the world of audio technology for businesses, Plantronics recently announced their partnership with RingCentral – a leading provider of collaboration and cloud communication services. The alliance comes from a desire to improve the flexibility and productivity of workers across various industries – providing comprehensive and connected solutions for simplifying business communication, while ensuring exceptional quality in calls.
For an easier and more satisfying end-user experience, businesses can enhance their RingCentral Unified Communications experience by selecting Plantronics headsets. The partnership between both companies has been designed to benefit almost any type of worker – from remote and mobile workers to desktop staff and call centre agents. After all, in an era where remote working is becoming an increasingly flexible and realistic option – intuitive and reliable communication becomes essential.
Removing Communication Restrictions
The UC platform offered by RingCentral integrates perfectly with Plantronics hardware – removing the restrictions that come with being tethered to specific hardware at any location. The Plantronics UC headsets have been integrated and are now compatible with RingCentral for Windows and MacOS apps, which allows for call answering, mute synchronisation, and volume control.
The unique combination of hardware and software mean that the headsets simply work without any need for additional setup or downloads. What’s more, since the Plantronics UC portfolio includes a range of headsets, including wireless options that connect to various devices such as mobile devices and PCs, they’re ideal for boosting worker flexibility.
According to the senior director of strategic alliance for Plantronics, Boris Seibert, RingCentral’s platform offered a natural fit to their UC headsets, as a leading company within the business communications sector, and a recognised member of the Gartner Magic Quadrant for UCaaS worldwide. Seibert said: “Our UC headsets help empower people to work in any environment, making for a more natural interaction between the user and the softphone.”
In reference to the alliance, the associate vice president of product marketing for RingCentral, Matt McGinnis commented on the current trend of wearable adoption by businesses for enhancing productivity and multitasking. He noted that as RingCentral work to give businesses a more integrated communication experience, connecting with Plantronics allows them an opportunity “to better connect people with the capabilities they need” for success.
About Plantronics and RingCentral
Plantronics is a leader in the audio communications industry for consumers and businesses on a global scale. Over the years, this company has been responsible for new and evolving trends in audio technology, as well as the creation of innovative new products that allow for easier communication across boundaries. From the development of Bluetooth headsets to Unified Communication, Plantronics are all about providing exceptional experience and service.
Today, Plantronics systems are used by every company currently in the Fortune 100, as well as air traffic control and 911 dispatch in the USA.
RingCentral, on the other hand, provides cloud based unified communications solutions that help businesses to work effectively in the modern era, RingCentral unifies voice, video, team collaboration, conferencing and messaging into a single platform.
