Cheltenham-based PSU Technology Group has been delivering a major communications project for Poundworld, which is due to save the retailer more than a third of a million pounds over the course of the contract.
The value retail giant was keen to look at reducing their telecoms costs and streamlining their services, so called on PSU to identify areas where savings could be achieved and services could be improved.
The telecoms experts carried out an audit of Poundworld’s existing landline estate, covering the company’s 359 retail stores across the UK.
The audit enabled Poundworld to review their existing services and determine which were still needed and which were no longer required for the company’s future plans.
This then highlighted some key areas where significant savings could be made.
Poundworld’s previous supplier was not providing a suitable pricing structure for their usage and growth plans, so PSU worked with Poundworld to put together a new tariff to suit their needs, streamline their services and reduce their costs.
PSU’s research also identified that the complexity of the existing billing process was creating unnecessary administration. Following discussion with Poundworld, a simpler alternative was identified, which suited the retail giant better. Online billing now enables Poundworld’s headquarters to view a single bill covering all sites, significantly improving the efficiency of the billing process.
PSU’s Lorne Fry, who is responsible for the project said:
“We’re delighted to have been able to make such a significant difference to Poundworld’s store telephony costs, and to have created a much more suitable pricing structure for them. A saving of £360k is an excellent result, and the new billing process will give them greater visibility and control over their costs.”
About PSU Technology Group (PSU)
PSU is a Cheltenham-based business technology specialist with over 30 years in the field. As a fully integrated provider, PSU delivers expertise across IT managed services, telecoms and connectivity. PSU offers a number of business technology services to help support companies achieve their strategic goals and drive greater performance, productivity and growth
About Poundworld
Formed in 2004, Poundworld is a leading value variety retail business with over 350 stores and 7,000 employees across the United Kingdom. Operating under the Poundworld and Bargain Buys brand names, the company serves over two million customers and sells around 11 million products a week. Poundworld is headquartered in a purpose built, 500,000 square foot head office and distribution centre in Normanton, West Yorkshire, and owned by leading global private equity firm TPG.
