RingCentral has announced a new multiyear partnership with the San Francisco Giants Major League Baseball franchise.
RingCentral is the Giants’ latest business cloud communications partner and is revolutionising the organisation’s business communications to enhance employee and fan engagement.
As part of this collaboration, RingCentral branding will feature prominently on the scoreboard, as well as on signage within the dugouts and bullpens at Oracle Park.
Carson Hostetter, Chief Revenue Officer at RingCentral, said:
With our roots in the Bay Area, we couldn’t be more excited to team up with the San Francisco Giants as we take their business communications to the next level with our cloud platform. We look forward to helping the Giants deliver a best-in-class communications experience that connects the Giants team to their fans.”
The Giants will leverage RingCentral’s flagship solutions, including RingEX and a RingCentral Contact Center solution.
The Giants are transitioning to RingCentral’s dependable cloud-based platform promises to elevate employee collaboration, drive substantial cost savings and efficiencies, and revolutionise the fan customer experience. This transformation will be marked by quicker response times, enhanced call reliability, and improved overall service.
“Our partnership with RingCentral provides the Giants with more streamlined internal business operations functions than ever before,” added Bill Schlough, CIO of the San Francisco Giants. “With RingCentral’s innovative communications solutions, we can continue our focus on what matters most – providing our fans with unmatched game day experiences and playing good baseball.”
What Has RingCentral Been Up To Recently?
It’s been a busy month or so for RingCentral.
In March, RingCentral and Optus partnered to deliver a new solution to empower Australian businesses’ communications.
The co-branded solution, Optus Loop with RingCentral, aims to bolster communications for businesses across all scales by harnessing RingCentral’s dependable, secure, and feature-rich communications platform.
This offering provides enterprises with an agile, cost-effective, cloud-based solution to enhance collaboration and communication among employees, customers, and suppliers. Accessible from any device and location, it guarantees seamless connectivity at all times.
Later that month, RingCentral unveiled RingEX, an evolution of RingCentral MVP designed to enhance the employee experience.
RingEX with RingSense AI brings AI capabilities spanning phone calls, SMS, meetings, and messaging. This encompasses real-time call notes, messaging recaps, and generative AI search functionalities across conversations.
Moreover, it integrates purpose-built AI to elevate personal productivity and foster business collaboration. It is seamlessly integrated across RingCentral’s suite, including RingEX, RingCX, RingSense for Sales, and RingCentral Events, enhancing efficiency and teamwork across the board.
Meanwhile, earlier this month, Brightspeed partnered with RingCentral to launch Brightspeed Voice+, a premium unified communications solution for enterprises.
Brightspeed Voice+ is powered by RingCentral’s business cloud communications offering, which allows Brightspeed’s Voice+ customers to access AI-powered integrated messaging, video, and voice features from almost any device.
By combining UCaaS offerings with Brightspeed’s connectivity, RingCentral enables the smooth modernisation of business communications and enhances workforce collaboration. Its comprehensive suite of APIs, encompassing voice, SMS/MMS, team messaging, video, fax, data, and configuration, empowers businesses to revolutionise communication through extensive custom integration with a wide array of applications.
