Highlight Makes Senior Appointments to Drive Expansion
Ambitious plan to attract 30 new MSP partners by the end of 2018
Martin Saunders has taken up the position of Highlight’s Product Director having spent 21 years in the Service Provider market, most recently as Technical Director at Claranet. Prior to that Martin helped AOL to deliver its UK network and also worked for Easynet.
Jon Walters has been appointed Head of Channel Development after working at Solar Communications as Head of Business Development and prior to that Head of Data Services. Jon was also Channel Account Director at Exponential-e and Head of Sales and Channel at 8el.
As Highlight’s new Head of Engineering, Martin Rowan brings with him over 20 years of technical leadership experience in software development across a variety of functions whilst at Citrix Systems including Director of Software Engineering for the XenApp and XenDesktop for the past six years.
Richard Thomas, CEO at Highlight says, “We’re delighted that such high calibre individuals with their considerable experience in the telecommunications industry have joined our growing team.
“Martin Saunders will help to ensure the continuous enhancements of the Highlight product as we bring on new partners. Jon Walters’ appointment is critical as we undertake this major channel acquisition strategy. And Martin Rowan’s role as Head of Engineering will focus on extending the flexibility of Highlight for our partners,” confirms Richard”
“Highlight is already used by Tier 1 and 2 Service Providers across the global marketplace, as well as UK based MSPs. We anticipate new partners to come from the UK but also from Germany, Benelux, the Nordics and Middle East. These MSPs, particularly those servicing small to medium sized businesses, are looking to differentiate their offer by excelling at customer service. We will help them to enhance and automate their services and customer experience by delivering the tools to underpin continuous service performance monitoring, alerting and reporting for both the service provider and the corporate customer.”
Since the year 2000, Highlight has enabled Service Providers and Enterprise Corporates to see clearly both network and applications performance in real-time. As well as delivering visibility and analytics, Highlight enables service providers and enterprise customers to both have visibility of the same accurate, easy to use graphical information. This critical data supports the right conversations concerning issue resolution, planning and capacity management. Highlight supports and enhances ICT expansion, new technology deployment and cloud transition initiatives, where both providers and corporates are confident in the partnership.