STOPit Solutions and GoTo have announced a new integration intending to streamline emergency communications for organisations.
The wellness and safety technology business STOPit is collaborating with GoTo to integrate the former’s Notify platform and the latter’s Connect phone system. This integration allows organisations to automate emergency notifications, improve compliance, and streamline communication during critical incidents.
“At STOPit Solutions, we are continuously innovating to meet the evolving safety needs of organisations,” said Parkhill Mays, CEO of STOPit Solutions.
This integration with GoTo Connect exemplifies our commitment to using technology to streamline emergency communications. By enabling businesses to essentially convert their phone systems into silent panic alert systems with internal notifications and 911, we’re enabling faster response times and providing organisations with the tools they need to prioritise safety and save lives during critical incidents.”
The STOPit Notify platform aims to integrate mobile, desktop, and cloud-based emergency reporting, management, responder communication, and detailed location awareness with robust multi-channel mass notifications. By partnering with GoTo Connect, STOPit Notify intends to provide a smooth and rapid solution for connecting business phone systems to an emergency management and communication system.
“Having safe and secure products is a top priority for GoTo, and we work hard to ensure our customers and partners know this doesn’t end with the product,” added Michael Day, Vice President of Partner Sales at GoTo. “This integration with STOPit Notify has taken that commitment one step further by connecting businesses with emergency services directly via their GoTo Connect phone lines. GoTo is grateful to play a positive role in keeping our communities safer alongside STOPit Solutions.”
More Specifics On The Integration’s Feature Set
The integration offers several critical features, including 911 Automation, which delivers real-time alerts for any 911 call from a GoTo line, complete with the caller’s location and details. It also includes Emergency Testing, allowing organisations to test their emergency plans by dialling 101 to simulate incidents and assess preparedness.
Compliance is another critical feature, ensuring that the integration meets the requirements for Kari’s Law and Ray Baum’s Act by providing accurate location information during emergency calls. Additionally, Custom Extensions can be assigned for specific incidents like fires or active shooters, automatically categorising emergencies in STOPit Notify.
What Else Has GoTo Been Up To Recently?
In August, GoTo enhanced its Connect platform with over 40 new features, including a new Webinar experience and several new compelling CX capabilities.
These advancements sought to improve business communication by consolidating tools into a unified technology suite. The goal was to streamline workflows, enhance data analytics, and enable seamless interactions.
GoTo Webinar also introduced several updates to elevate virtual event hosting. The new GoTo Webinar Standard offered a robust solution for managing virtual events, featuring customisable layouts, breakout rooms, an improved question pane, and real-time audience reaction tracking.
That same month, GoTo boosted user management with significant new integrations for its Miradore+ solution, including Google Workspace and Entra ID.
These Miradore+ updates complement various integrations across GoTo’s IT management and support solutions, including GoTo Resolve, LogMeIn Rescue, and LogMeIn Central.
These upgrades are designed to simplify remote support and endpoint management for IT and support teams within their existing technology frameworks. By streamlining workflows and improving issue resolution efficiency, these enhancements aim to deliver a better overall experience for customers, IT admins, and support agents alike.
