Europe’s leading UC&C event is back to showcase the latest contact centre and unified communications technologies to accelerate digital transformation. Taking place on 15-16 May 2018 at ExCeL London.
With a laser focus on the next evolution of collaboration in businesses and the future of work, this year’s event will see IT professionals, leading UC&C experts and specialist suppliers come together to discuss the solutions needed for modern UC&C challenges.
Commenting on the event, Gordon Sockett, Senior Content Programme Manager for UC EXPO said:
“Technology is a clear enabler in driving improved collaboration, supporting a more productive workforce, and delivering the best possible customer experience,”
Gordon continues, “We’re looking forward to having the world’s leaders in UC&C coming together so we can look at how technology can impact the workplace and them sharing their knowledge and experiences which will ultimately help to accelerate transformation within the industry.”
Whatever an organisations UC&C requirements, attendees at UC EXPO 2019 will be able to access a world class content programme across six themes of: collaboration, UC cloud, networks, customer contact, security and AI.
This year’s theatres:
The theatre themes chosen for this year cover the hottest topics within the UC space in 2019, below you can find out a bit more about these themes and the kind of world class content you can expect to see.
UC EXPO Keynote
The UC EXPO keynote theatre is the place to find comprehensive objective information about the latest topics and trends in the Unified Communications and Collaboration industry, delivered by the people who are shaping them.
Video and Collaboration
It is accepted wisdom that teams produce better work more efficiently when they collaborate. In this theatre visitors can discover the latest technology that allows people to collaborate, either in meetings together or from opposite sides of the world.
Future of Work
This theatre deals with the best ways to manage both the workforce and the workplace of the future and will see a host of speakers deliver their grand designs for how this landscape will look and feel.
Cloud
In this theatre we look at how cloud can be used to transform your communications strategy and give practical advice to make sure you deliver the maximum return when implementing it.
Microsoft Technology Theatre
Take a closer look at the latest Microsoft technology used to support the modern workplace and how it might integrate with the technology you already use.
Network Modernisation and Security
New technology such as SD-WAN promises to deliver an efficient network robust enough for technologies such as video calling, but is it right for you? Find out the best ways to run a modern network for your business whilst remaining secure.
Customer Contact X Keynote
It is now essential for businesses to be able to communicate with its customers through a variety of channels and so most Contact Centres are going through a host of technology and process changes. In this theatre hear from industry leaders, users and consultants about the people, process and technology required to run the Contact Centre of the Future.
Contact Centre Technology Theatre
This theatre will be looking at the latest technology available such as Cloud, AI and omni-channel platforms to help you transform your Contact Centre.
UC EXPO 2019 Highlights:
Cisco’s Amy Chang discusses how to change the UC game
The UC industry is in for a real treat as we are very excited that Amy Chang of Cisco will be speaking for the first time at UC EXPO in her keynote seminar ‘Cognitive Collaboration: Changing the Game.’ Amy will be sharing Cisco’s vision for the future of collaboration and getting into the crux of how Cisco’s work is enabling the collaboration industry to deliver unprecedented high level of user experience, which will transform how we work.
Join Lan Ye on her ‘Microsoft Thrill Ride’
We are equally excited that Lan Ye will be delivering a keynote session where you will be able to join her on her ‘Microsoft Thrill ride’ of an adventure. Lan will be sharing her vast knowledge and examples of how she has been helping the UC industry for the last 20 years to be able to collaborate easier and allow more inclusivity.
Industry leading vendors
Year on year at UC EXPO we see some of the absolute giants of the collaboration and communication space come together in one place, and this year is no different. You will be rubbing shoulders with the likes of Cisco, Microsoft, AWS, RingCentral, NTT Group, NFON, Fuze, LogMeIn, Vonage, NEC, Sharp, Genesys, Zoom, and BlueJeans to name just a few, see more great names.
World renowned analysts
We have been listening to what the UC audience want, and that is ANALYSTS, so this year we have been sure to feature a line-up of the world’s leading analysts in Unified Communications discussing the state of UC.
To name a few examples of you can expect to hear from, we have:
- Zeus Kerravala of ZK Research
- Dave Michels of TalkingPointz
- Blair Pleasant of COMMfusion
- Jeremy DuPont of Wainhouse Research
Make sure you add their sessions to your schedule.
The introduction of Customer Contact X
An exciting new event area, Customer Contact X will focus on helping businesses evaluate, source and buy technologies to digitally transform their customer contact centres in the omni-channel world of the modern customer. Discover more.
The AV User Group
UC EXPO will be helping to bring together the AV communications industry forum, what better time to get together, whether you are an existing member or even if you are looking to join. You will have the option to compare notes with your peers and make the most of UC EXPO once the forum has concluded. Find out more about what the day will look like and what you need to do to get involved.
AVIXA Diversity Event
Join the 2nd ever UK event designed to increase diversity and inclusion in the AV, IT, and UC industry. The event has a full agenda to raise awareness around an issue that should not exist in the modern day UC environment. A lack of diversity in the workplace means a poorer workplace indeed – see the full agenda and how to get involved.
To avoid missing out on these top reasons for attending why not register for free now for UC EXPO which takes place 15-16 May 2019 at ExCeL London.
