How UCaaS has changed the workplace
Increasingly, experts around the world spend less time in a physical “workplace” and more time completing projects and achieving results through digital solutions. In fact, 50% of the UK workforce should be working remotely by the end of 2020.
The good news is that a diverse and mobile staff has the power to deliver greater efficiency, productivity, and satisfaction to the career environment. The bad news is that this shift in work patterns brings with it a series of challenges for organisations to face. For instance, how do you make sure that everyone in your business is using the same unified communications channels to collaborate on projects, connect with customers, and record data?
The simple answer could be “UCaaS” or unified communications as a service. UCaaS solutions host your communication strategies on the cloud, enabling companies to develop an extensive infrastructure for their comms, without the need for physical space or a lot of initial expense.
Like many “as a service” technologies, UCaaS is an internet-based solution delivered with a paid-monthly or annual subscription. Depending on your chosen setup, you may be able to start rolling your services out within a few hours.
Products in the UCaaS space differ, but their defining feature is always their exceptional flexibility. If you’re looking for a communication system that’s easy-to-manage, secure, scalable, and future-proof, then UCaaS is the way forward. As digital transformation (DX) trends continue, UCaaS helps you to maximise the efficiency and productivity of your IT solutions within an expanding and changing mobile workforce.
For many big-name brands already, UCaaS has played a significant role in reducing enterprise conferencing, voice and video calling expenses, while boosting efficiency and productivity.
Of course, choosing to switch your on-premises and legacy communication systems for a cloud-based solution is no small decision. That’s one of the reasons that so many vendors are beginning to embrace “hybrid” solutions in the UCaaS environment, designed to support bigger enterprises that don’t feel comfortable giving up on their legacy equipment just yet.
Still, whether you’re planning on making the move to the cloud completely, or taking things one step at a time, you’ll need to know the benefits that UCaaS can offer to sell it to your C-Suite. Here are just some of the advantages of a UCaaS strategy:
As technologies and trends in the communication environment continue to evolve, UCaaS offers instant access to the agile world for modern companies. With a UCaaS strategy, you can enjoy 24/7 functionality with your communication infrastructure – giving remote teams across the globe the same tools they need to interact seamlessly with fellow staff members.
Increasingly, your employees are moving away from restrictive technologies and processes that tie them to their desk. In fact, around 80% of employees perform “deskless” work each day. In a world where being tied to a specific environment can often hold a business back, UCaaS could be the best way to get ahead of the curve and maintain your competitive nature.