Mitel, one of the leading providers of cloud communication solutions, recently received an award for its exceptional MiCloud Connect solution. A Newsweek survey of 10,000 professionals found that Mitel MiCloud Connect, a cloud-based VoIP strategy, received one of the top spots in the communication space. The MiCloud Connect offering was named top VoIP product for 2019, scoring high in segments like service promise, security, reliability, satisfaction, and trust.
The survey considered a host of critical criteria that today’s businesses use when evaluating the service providers they hope to work with. Respondents in the study rated providers according to several crucial metrics like security and satisfaction. Additionally, researchers asked the respondents how likely they would be to recommend the provider to others. Scores were assigned to each company in the survey, and only those with a score of 75 or higher made the final cut. MiCloud was one of the top 3 solutions chosen for VoIP software.
A Leader in VoIP Solutions
MiCloud Connect is Mitel’s flagship solution for unified communications as a service. This offering provides everything from business telephony, to contact centre capabilities and collaboration tools. As well as being easy to use and deploy, MiCloud connect is also well-suited to the modern workplace, with support for mobile and remote workers too.
With MiCloud Connect, businesses can access the tools they need to serve customers and collaborate from any device, in any environment. What’s more, simple subscription-based pricing means that companies only need to pay for the features that they need most. The solution also has the security, stability, and compliance features that come with a foundation on the Google Cloud Platform.
The General Manager and Executive Vice President for Mitel, Daniel Farrar, said that the team is thrilled and honoured to be recognised by the latest report. Thousands of professionals have chosen Mitel as a leader in cloud communications, underlining the company’s commitment to helping users with their transitions into the cloud.
Providing a Simple Route to the Cloud
Mitel’s MiCloud offering is a simple UCaaS service for businesses that need an easy route into the cloud, combined with state-of-the-art communication and collaboration tools. As more companies make their way into the cloud as part of their own unique digital transformation journeys, Mitel MiCloud offers a way for businesses to plan their migration according to their needs. The new award highlights the power of Mitel’s solution to deliver the support that matters most to customers.
Mitel powers connections for over 70 million users per day and the company is currently the leader in total number of cloud seats worldwide. The brand also ranks highest in customer satisfaction among enterprise and mid-market organisations for hosted and on-premises PBX.
