UCaaS Statistics – The Future of Remote Work

A collection of interesting facts and statistics from around the web

UCaaS Statistics – The Future of Remote Work

In this Frost & Sullivan report it shows that 68% of UCaaS buyers prefer all-inclusive capabilities

Source: Frost & Sullivan

Harvard Business Review reports show that people working from home are not only more productive, but they’re also happier in their jobs.

Source: Harvard Business Review

A study from IMCCA found that almost 90% of remote workers believe that video helps them to stay connected to their coworkers on a deeper level.

Source: IMCCA

50% of UK workforce to work remotely by 2020

Source: HSO

31% of businesses are looking to shed technical debt in the form of legacy systems and adopt flexible cloud-based systems and applications

Source: Freshworks

According to a study by Mitel, 95% declare they want to use VPN connections to deploy their UCaaS solution

Source: Mitel

62% prefer to rely on a cloud specialist when initiating a UCaaS project

Source: Mitel

72% of business professionals prefer texting to messaging apps

Source: Fuze

Gartner estimates that the North American UCaaS Market today is $1.5 billion and will yield a 19% CAGR generating nearly $3 billion in end-user spend by year-end 2021

Source: Remend

81% of respondents emphasize access to innovative functions as their main motivation for migration to the cloud.

Source: Mitel

For 82% of respondents, one of the most important contractual clauses is the option to change as and when required – particularly if the provider fails to deliver on contractual obligations

Source: Mitel

The UK also places a high priority on the typical length of contractual commitment, cited by 61% of respondents, while the average in other countries is 31%

Source: Mitel

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