UniVoIP Boosts Enterprise Comms With Microsoft Teams Operator Connect

UniVoIP's Cloud Voice for Microsoft Teams with Operator Connect allows admins to manage PSTN calling via UniVoIP's Service Control app or the Microsoft Teams Admin Center

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UniVoIP Boosts Enterprise Comms With Microsoft Teams Operator Connect
Unified CommunicationsLatest News

Published: March 31, 2025

Kieran Devlin

UniVoIP is enhancing enterprise cloud communications by expanding its Microsoft Teams voice solution to encompass the Operator Connect programme.

Cloud comms provider UniVoIP is granting businesses greater efficiency, accessibility and flexibility by adding Operator Connect to its flagship Microsoft Teams cloud voice offering. UniVoIP stresses that the solution seamlessly integrates with Microsoft’s ecosystem while leveraging UniVoIP’s proven reliability and telecoms expertise.

Dean Manzoori, CEO at UniVoIP, commented:

We are thrilled to expand our Cloud Voice for Microsoft Teams service through the Operator Connect program. This expansion underscores our commitment to providing innovative and reliable communication solutions.”

Cloud Voice for Microsoft Teams, enabled through Operator Connect, provides admins with streamlined control over Public Switched Telephone Network (PSTN) calling. They can manage calling services either via UniVoIP’s Service Control application or directly within the Microsoft Teams Admin Center.

Since the introduction of the Microsoft Teams Phone system, UniVoIP outlines how it has enabled businesses to extend their Microsoft 365 collaboration beyond internal users, seamlessly integrating with the public telephone network. Its automated service management layer aspires to streamline both onboarding and ongoing admin, accelerating the adoption of Teams as a business phone solution.

By automating the onboarding process, UniVoIP minimises deployment time and complexity for new customers. Paired with cost-effective Microsoft Teams calling solutions, it says it provides a powerful and efficient alternative to traditional telephony systems.

What Other Major Microsoft Teams News Has Happened Recently?

Last week, Microsoft announced it had migrated 63,000 users at the UK’s Home Office to Teams Phone in just eight days.

In a remarkable digital transformation effort, the Redmond-based technology provider partnered with Colt and Netcompany to implement Microsoft Teams Phone for the UK government’s Home Office, aiming to modernise its communications infrastructure.

According to the Home Office, this initiative—alongside the full adoption of Microsoft 365 E5—has driven significant improvements in productivity, collaboration, and security. The enhanced digital ecosystem has also enabled the department to deliver public services more efficiently.

Meanwhile, at Enterprise Connect earlier this month, Microsoft unveiled a range of new features for Teams to facilitate more engaging collaboration and communication.

Among the most compelling new features are a new chat and channels experience, Storylines integrated into Teams, the functionality to resize Teams windows and panes, a room recommender, ad-hoc individual desk booking and QR Code Authentication for frontline workers using Teams.

Digital TransformationMicrosoft TeamsUCaaS

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