In this UC Today exclusive, host David Dungay is joined by Microsoft experts Tom Arbuthnot, Kevin Kieller, Amanda Sterner, Ryan Herbst, Satish Upadhyaya, and Tom Halards for the highly anticipated Microsoft Teams Monthly Update.
With Microsoft’s staggering quarterly results and a raft of new Teams innovations, this conversation takes you behind the headlines into what’s really happening — from Copilot’s evolving AI personas to critical updates in Teams Rooms and Contact Center integrations. Whether you’re a decision-maker, IT pro, or everyday Teams user, this episode is packed with can’t-miss insights on the future of collaboration and communication.
Microsoft Teams is evolving fast — and it’s not slowing down.
In this dynamic roundtable, the panel unpacks the biggest Teams stories and roadmap highlights you need to know:
- Microsoft’s record-breaking financials and 430M+ M365 users: What’s driving growth and where is Teams in the mix?
- Contact Center evolution with Unify certification and licensing enforcement: Major changes for integrated voice solutions.
- Copilot 2.0 and the rise of AI Agents: From assistants to “Agent Bosses” — why training and adoption are now essential.
- Rooms and Devices upgrades: Face recognition, translated captions, local PTZ controls, and facilitator AI agents for Android.
- Roadmap gems: Sensitive content detection, silent test calls, remote diagnostics, and much more.
AI is rapidly transforming Teams into not just a collaboration tool, but a workplace operating system. This episode breaks down what’s hype, what’s here now, and what’s just around the corner — with expert takes on every announcement.
Connect with our hosts David Dungay and Tom Arbuthnot on socials here:
David Dungay
Tom Arbuthnot
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