Intrado Life & Safety has announced the launch of NG Nexus to help Originating Service Providers (OSPs) comply with incoming FCC regulations.
“Transitioning to NG911 presents significant operational, financial, and compliance challenges for OSPs,”
Brian Davenport, Chief Strategy Officer at Intrado said.
Fully managed and hosted, NG Nexus is a turnkey solution that aims to help companies that deal with communication traffic for 911 emergency services with regulations and support their transition to Next Generation 911 (NG911).
Keep Compliant with Regulations
The Commission’s NG911 Transition Order (FCC 24-78) requires OSPs—including wireline, wireless, VoIP, and text providers—to deliver 911 traffic in an IP-based SIP format following a valid request from a Public Safety Answering Points (PSAP) within strict compliance timelines.
There are more than 6,000 PSAPs in the US, and the FCC’s new order requires OSPs to track the NG911 enablement status of each PSAP they serve, including whether the call center is completely ready, partially deployed, or not yet deployed.
NG Nexus simplifies this transition by automatically determining a PSAP’s network readiness and enabling the delivery of emergency traffic in the correct format—whether legacy (non-SIP), SIP, or i3-formatted SIP—ensuring seamless interoperability.
“With NG Nexus, we remove the burden of compliance, enabling OSPs to focus on their core business while ensuring PSAPs in every community can take advantage of new, life-saving technologies as soon as possible,” Davenport said.
Alongside compliance, NG Nexus aims to provide a number of other features that enhance the service provided.
By harnessing LIS, RDF, LRF, HELD/ADR, IPv6, and other technologies and protocols, the solution is also able to provide superior caller location and routing.
Equally, Intrado partners with PSAPs and handles Request for Service (RFS) tracking, certificate management, and ongoing interoperability testing, reducing the operational strain on OSPs.
It’s also built to support EIDO and Forest Guide, when available, giving it a grounding for future-proof use.
The FCC is expected to announce that full compliance with the NG911 Transition Order is now required, and PSAPs may begin issuing formal NG911 service requests.
Once a PSAP sends an RFS, OSPs will be required to comply within six (for larger, nationwide providers) or 12 months (for smaller, regional providers) under the FCC’s rules.
Intrado’s Push for Compliance
NG Nexus is the most recent addition to Intrado’s robust portfolio of solutions designed to support OSP compliance with evolving public safety regulations and standards.
This includes solutions to meet requirements for 911 outage notifications, 988 georouting, and location-based routing.
This comes following a move which saw the company name a new Chief Technology Officer in a bid to “revolutionise” its communications services.
