Out Loud: Microsoft Teams to Replace Kaizala

July's edition of our Microsoft monthly podcast gives you all the latest updates on the Microsoft Teams application

Collaboration

Published: July 5, 2019

Patrick Watson

Watch on YouTube here. 

Our usual expert guest and Microsoft MVP Tom Arbuthnot, from Modality Systems, joins Patrick to review all of the Microsoft Teams news from the past few weeks.

Firstly Patrick talks to Tom about the news that Tom’s company, Microsoft communication specialists, Modality Systems were acquired at the start of last month by GCI. Tom tells Patrick that the move makes a lot of sense as there were huge synergies between the two organisations.

Next Patrick and Tom move onto review Comms VNEXT which Tom attended in Denver last month. The user conference focusing on all things Microsoft UC was a great event and Tom explains what he was getting up to on stage there.

Now the team move onto the main news from the last few weeks. Arguably the biggest talking point is the news that has emerged that Microsoft Teams will eventually replicate functionality from, and then replace, Kaizala. Kaizala was developed by Microsoft India as a mobile phone number based chat application and had become extremely popular in some Asian territories. Tom explains that over the next 12-18 months Teams will take up some of Kaizala’s unique features and then eventually replace the application altogether.

Tom then takes Patrick through the latest news relating to MS Teams. Teams will now be installed into existing Office 365 Pro Plus tenancies which will save time for administrators who want to look at rolling out the software. Tom does explain that this is still an optional process and customers can choose for this not to occur.

Patrick and Tom also review some news relating to session border controllers as a single SBC now can be configured easily for use for multiple customers appealing to the carrier market. There will also be Team’s calling plans available in Japan now through SoftBank, a large Japanese telecommunications company.

Finally the pod look at the latest new features for Microsoft Teams. You can now mark messages as urgent, which has ramifications for the healthcare industry in particular, and Tom gives Patrick so example use cases. Also there will be a new announcement feature within Team channels helping users to emphasise particularly important messages.

Just before conclusion Tom and Patrick look ahead to Microsoft Inspire which takes place later this month and also discuss the fact that the Out Loud Microsoft Monthly Podcast was voted as one of the top 20 Microsoft podcasts globally.

Listen, or watch on your daily commute, whilst walking the dog, or in the gym. UC Today – The Out Loud Microsoft Monthly provides bite size videos and podcasts, bringing you all of the latest Microsoft collaboration news.

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Presenter Patrick Watson with expert guest Tom Arbuthnot.

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