Even before global pandemics pushed us all to discover the benefits of the virtual world, UC Today was championing the digital. Our UC Summit introduced today’s unified communications and collaboration vendors to a world of exceptional virtual experiences, complete with speaker sessions, unique content, and endless learning opportunities.
Now RingCentral, one of the market leaders in cloud communications, is taking advantage of our virtual venue to deliver an exclusive new experience to the landscape. The RingCentral Contact Centre Virtual Expo is launching on Monday the 20th of April 2020.
What to Expect from the Virtual Expo
RingCentral’s incredible event comes at a critical moment in the history of customer interaction, where businesses are under more pressure than ever before to deliver the right communications in a space rife with confusion and uncertainty.
The RingCentral Virtual Expo will concentrate on customer experience and how businesses can enhance the moments they share with customers in the new marketplace. You’ll have a chance to explore the benefits of RingCentral Engage and how this technology can make a measurable difference to the customer experience.
RingCentral will be delivering sensational advice, customer stories, and more, all designed to help modern companies make the most of the virtual world in their customer experience strategies.
The event aims to show attendees:
- How working from home can be beneficial for business.
- How to discover what customers need, so that you can deliver the right outcomes
- How to translate beneficial employee experiences into higher customer satisfaction
All attendees will leave the Virtual Expo with plenty of data-driven insights to guide their contact centre towards incredible customer satisfaction. What’s more, you’ll even get ideas on how you can boost productivity and reduce costs.
Learn How to Thrive in the Current Landscape
As companies continue to struggle with the complex environment, RingCentral wants to show the world the benefits of the cloud environment.
Today, some businesses are already closing their doors for good. Others are being forced to adapt at an incredible pace, to a landscape that they could never have imagined before. According to RingCentral, now is the perfect time for organisations to evolve.
That’s what this Virtual Expo is all about.
Speakers include:
- Andy Conolly, IT Service & Operations Manager, Costa Express
- Avril Chester, CEO and Founder, Cancer Central
- Graham Calder, Digital Enablement Advisor
With endless opportunities to enhance and expand the cloud contact centre, RingCentral’s Virtual Expo on Monday the 20th April 2020 is something no business can afford to miss. Check it out for yourself on the UC Summit platform. The event is free to attend.
