Grandstream GXP1625 IP Phone Review

Read our review of Grandstream’s IP Phone

Grandstream GXP1625 IP Phone Review

The Grandstream GXP1625 is the American Telecoms Developer’s latest IP Phone designed specially to help improve the performance of small business users.

As the brands latest SME VoIP phone offering, Grandstream claim the GXP1625 offers a suite of powerful VoIP features that improve call quality and ensure agents are able to deliver the best possible service to their callers – but how much truth is there in these claims?

In order to find out, we’ve decided to do a review on the product and test how well it lives up to Grandstream’s reputation as one of the world’s leading producers of high quality business IP phones.

How does it look?

GXP1625 review body

Elegantly designed and rich in features

Simple yet modern in design, the GXP1625 offers an abundance of features that are easy-to-use and require next to no training for the user. Black in colour and featuring a 132×48 backlit graphic display for speedy access to all of the phone’s features.

What can it do?

Each GXP1625 phone supports 2 lines, 2 SIP accounts and up to 2 call appearances for greater flexibility while the TLS and SRTP security encryption technology built in to every device ensures all calls and accounts are kept secure during every call.

In terms of audio quality, the GXP1625 features HD sound in both the handset and the full-duplex speakerphone to maximise call clarity while the three-way audio conferencing feature allows users to easily engage in conference calls with clients and colleagues at the click of a button.

For hands free calls, the GXP1625 Electric Hook Switch feature provides full support for Plantronics headsets and are the built in Power over Ethernet (PoE) features means the phone is ready to go straight from the box and requires next to no installation time.

Tech Specs


Network Interfaces: Dual switched auto-sensing 10/100 Mbps Ethernet ports, integrated PoE

Graphic Display: 132×48 backlit graphical LCD display

Feature Keys: 2 line keys with dual-color LED and 2 SIP accounts, 3 XML programmable context sensitive soft keys, 5 (navigation, menu) keys. 13 dedicated function keys for MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and REDIAL, SPEAKERPHONE, VOLUME, PHONEBOOK, MESSAGE, HOLD, PAGE/INTERCOM, RECORD, HOME

Voice Codecs: Support for G.711μ/a, G.722 (wide-band), G.723, G.726-32, G.729 A/B, iLBC, in- band and out-of-band DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC

Telephony Features: Hold, transfer, forward (unconditional/no-answer/busy), 3-way conferencing, call park/pickup, shared-call appearance (SCA) / bridged-line-appearance (BLA), Down- loadable phone book (XML, LDAP, up to 500 items), call waiting, call history (up to 200 records), o -hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones, server redundancy & fail-over

Feature Keys: 2 line keys with dual-colour LED and 2 SIP accounts, 3 XML programmable context sensitive soft keys, 5 (navigation, menu) keys. 13 dedicated function keys for MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and REDIAL, SPEAKERPHONE, VOLUME, PHONEBOOK, MESSAGE, HOLD, PAGE/INTERCOM, RECORD, HOME

Headset Jack: RJ9 headset jack (allowing EHS with Plantronics headsets)

Base Stand: Yes, 2 angled positions available, wall mountable

Wall Mountable: Yes

QoS: Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, Di Serv, MPLS) QoS

Security: User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration le, TLS, SRTP, HTTPS, 802.1x media access control

Multi-language: English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, simplified and traditional Chinese, Korean, Japanese and more

Upgrade/Provisioning: Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using TR-069 or AES encrypted XML configuration file

Power & Green Energy Efficiency: Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mAPoE: ieee802.3af Class 2, 3.84W-6.49W

Physical: Dimension: 209mm (L) x 184.5mm (W) x 76.2mm (H) (with handset) Unit weight: 0.73kg; Package weight: 1.1kg

Temperature and Humidity: Operation: 0°C to 40°C, Storage: -10°C to 60°C , Humidity: 10%

Compliance: FCC: Part 15 (CFR 47) Class BCE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1RCM: AS/ACIF S004; AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 60950.1

What did we like most?

When you consider what kind of user this phone was built for, we have to say that its simple design that offers easy access to calling features is the thing that really stood out for us and feel it will play an important role in drastically improving the productivity of users.

Who is it for?

As we mentioned previously, this is a phone targeted at helping to improve the performance of the small business user and offers top class functionality without the need for hefty capital investment.

Where can I get more information?

For more information on the Grandstream endpoints range, take a look at the Grandstream homepage.

UC Today Opinion

For any businesses looking for a phone that is ready to use straight from the box, requires very little training and offers an abundance of features that help improve call quality and user efficiency, the GXP1625 is a wise investment.

Do you have any experience with the GXP1625 that you wish to share? Are there any points you’d like to address that haven’t been mentioned in the article above? If so, please feel free to submit your questions or opinions to the comments& reviews section at the below.

4.1 out of 5

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AvatarOur Best IP Phone Reviews for 2017 - CommsTrader 05:12, 11 Dec 2017

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