Grandstream GXP2130 IP Phone Review
Read our review of the Grandstream GXP2130 IP Phone
The Grandstream GXP2130 is the American Telecoms Developer’s latest Enterprise IP Phone designed to help improve the performance of SOHOs, SME and enterprise level business users.
As the brand’s latest Enterprise IP phone offering, Grandstream claim the GXP2130 offers a suite of powerful VoIP features that improve call quality and ensure agents are able to deliver the best possible service to their callers – but how much truth is there in these claims?
In order to find out, we’ve decided to do a review on the product and test how well it lives up to Grandstream’s reputation as one of the world’s leading producers of high quality business IP phones.
How does it look?
Elegantly designed and built for efficiency, the GXP2130 offers multiple function and line keys along with a luxurious 2.8inch TFT colour LCD display making it a more than suitable addition to the desktop of any respectable businessperson.
What can it do?
Each GXP2130 phone supports 3 lines and up to 3 SIP accounts and provides 3 dual-coloured line keys and 8 coloured BLF/Speed Dial keys for added flexibility and efficiency. As well as this, the TLS and SRTP security encryption technology built in to every device ensures all calls and accounts are kept secure during every call.
In terms of audio quality, the GXP2130 features HD sound in both the handset and the full-duplex speakerphone to maximise call clarity while the four-way audio conferencing feature allows users to easily engage in conference calls with clients and colleagues at the click of a button.
With built-in Bluetooth capabilities, users are also able to seamlessly connect headsets and mobile devices for contact books, calendar integration and call transferring for a fully-integrated communications experience.
For further hands-free call support, the GXP2130 Electric Hook Switch feature provides full support for Plantronics headsets and the built in Power over Ethernet (PoE) features means the phone is ready to go straight from the box and requires next to no installation times.
Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6
Network Interfaces: Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE
Feature Keys: 3 line keys with up to 3 SIP accounts, 8 speed-dial/BLF extension keys with dual-colour LED, 4 programmable context sensitive soft keys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANS- FER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE
Voice Codecs: Support for G.729A/B, G.711μ/a-law, G.726, G.722 (wide-band), in-band and out-of- band DTMF (in audio, RFC2833, SIP INFO)
Auxiliary Ports: RJ9 headset jack (allowing EHS with Plantronics headsets), USB
Telephony Features: Hold, transfer, forward, 4-way audio conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records), customization of screen, o -hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones and music on hold, server redundancy and fail-over
Upgrade/Provisioning: Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or encrypted XML configuration file
What did we like most?
Though there are many impressive features to choose from the GXP2130, we particularly enjoyed the Bluetooth feature that enables users to connect their personal mobile devices to the phone so they can quickly transfer contact lists and calendar dates with little effort.
Who is it for?
The GXP2130 strikes us an incredibly versatile phone that can benefits a wide variety of users from SOHO companies right up to enterprise level.
Where can I get more information?
For more information on the Grandstream endpoints range, take a look at the Grandstream homepage.
UC Today Opinion
For business persons looking for a reliable desktop handset that offers an abundance of user friendly features and provides adequate support for BYOD integration, the GXP2130 would be a wise investment and we strongly recommend it.
Do you have any personal experiences with the GXP2130 that you would like to share with others? How do you think this phone compares to other IP phones available on the market? If you have any opinions you think will benefit our other readers, or if you would like to give your own personal review of the product, please feel free to submit your thoughts to our comments and review section below.