Latest Customer Experience News

Unified Communications & Collaboration

Vonage Introduces Seven New Patents to Aid Customer Journey

Unified Communications & Collaboration

Maintel Extends Strategic Partnership with Highlight

Unified Communications & Collaboration

UC EXPO 2017: Insight into the Future of UC with Dean Bubley

Unified Communications & Collaboration

These Statistics Could Change your Thoughts on Digital Transformation

Unified Communications & Collaboration

Avaya Names Stephen Cunningham UK Sales Boss

Unified Communications & Collaboration

Elitetele.com acquires Nexus Telecommunications

Unified Communications & Collaboration

UC EXPO 2017: What’s next for Avaya?

Unified Communications & Collaboration

Tollring iCS Insight Review: Feature-Rich Insights

Unified Communications & Collaboration

Network Telecom Picks Highlight for Broadband Managed Service

Unified Communications & Collaboration

Tollring iCS Contact Review: Informal Contact Centre Analytics

Unified Communications & Collaboration

Do Modern APIs make Communication Simpler?

Devices & Workspace Tech​

Workers Calling Time On ‘Dumb Phones’ say Avaya

Unified Communications & Collaboration

Dynamics 365 Expands the Microsoft UK Offering

Unified Communications & Collaboration

8×8 and Regus Expand Global Cloud Comms Partnership

Unified Communications & Collaboration

The New CAS Software and Swyx Partnership Delivers New Channels

Unified Communications & Collaboration

MiVoice Office Call Reporter 5.0 Review