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Unified Communications
The Hidden Cost of Teams Chaos: Why Proactive Management Delivers 70% IT Support Savings
Breaking the Infinite Workday: Why Microsoft Says AI Agents Are Key to Becoming a ‘Frontier Firm’
Teams Classic Is Officially Dead: IT Leaders Face Double Deadline with Windows 10 End-of-Life Looming
Data-Driven Teams: The CX Analytics Engine Every Service Provider Needs
CCaaS
Microsoft Teams Contact Center: What Are Your Options?
How Teams’ New Health Dashboard Could Be a Game Changer for IT Admins
Microsoft Teams Updates: What Can IT Leads Look Forward to This Summer?
Event News
InfoComm 2025: The Year AV and UC Finally Found Their Rhythm
Microsoft 365 Local: Is the On-Prem Announcement Aimed at Quelling European Sovereignty Sentiments?
Top UCaaS Providers for 2025: Who’s Leading the Future of Work?
Collaboration
The Benefits of Teams Rooms Town Halls for Larger Events
Commsverse 2025 Key Microsoft and Teams Takeaways: From AI ROI Issues to Use Case Gaps
Transforming Customer Service: AI in Microsoft Dynamics 365 Contact Center
Denmark, Now Germany: Is the Public Sector Migrating Away from the Microsoft Suite?
UC TV
Big UC Update: Martello
Surviving and Thriving in Compliance-Heavy Markets with Direct Routing
