Big UC News from Microsoft, Tango Networks, RingCentral and Optus

The biggest news stories from the week you might have missed

CollaborationUnified CommunicationsLatest News

Published: March 15, 2024

Kieran Devlin

Microsoft’s Copilot for Security Arrives in April, Planner in Teams Now Available In Public Preview

Microsoft is launching its Copilot for Security solution on April 1, bringing its flagship AI’s capabilities to cybersecurity.

In what Microsoft describes as “the industry’s first generative solution” to “help security and IT professionals catch what others miss, move faster, and strengthen team expertise”, Copilot for Security will function ostensibly as a chatbot for security admins to leverage to read and analyse critical information such as threat summaries and security incidents.

Vasu Jakkal, Corporate Vice President, Security, Compliance, Identity, and Management at Microsoft, wrote in a blog post:

Copilot is informed by large-scale data and threat intelligence, including more than 78 trillion security signals processed by Microsoft each day, and coupled with large language models to deliver tailored insights and guide next steps. With Copilot, you can protect at the speed and scale of AI and transform your security operations.”

Copilot for Security will also be a pay-as-you-go solution rather than a monthly subscription, which is the case with Copilot 365. Microsoft will charge organisations $4 per hour of usage. Microsoft’s flexible, consumption-based pricing model allows users to begin using the service swiftly and then scale their usage and costs by their specific needs and budget.

Additionally, Microsoft has announced that its Planner in Teams project management solution is now available in Public Preview.

Previously announced at Microsoft Ignite in November, the new Planner product is a result of Microsoft combining the simplicity of its To Do product, the collaborative capabilities of the previous Planner iteration, the holistic features of Project for the web, and the AI-powered turbocharger that is Microsoft Copilot into one unified service available in Microsoft Teams.

In other Copilot news, its free tier just enjoyed a relatively significant upgrade, as it now uses GPT-4 Turbo rather than the previous version of GPT-4.

Tango Networks Launches Global Pass For Worldwide Mobile UCaaS

Tango Networks has announced Global Pass, a potentially game-changing enhancement of its Tango Extend mobile UCaaS solution.

The Tango Extend eSIM service currently allows any subscriber’s smartphone to seamlessly integrate with their company’s UC platform, facilitating smooth business communications for remote employees as well as frontline, deskless, and hybrid workers.

“Global Pass is a game-changer, enhancing the capabilities of Tango Extend to redefine how enterprises connect, communicate, and collaborate on a global basis,” said Lee Essex, Senior Vice President of Sales for Tango Networks. “With Global Pass, we empower enterprises to break free from traditional connectivity and geography constraints, fostering a new era of productivity and collaboration for the extended workforce.”

With the addition of Global Pass, Tango Extend subscribers benefit from a unified fixed-rate business mobile service across 14 Home countries, complemented by seamless roaming in an additional 25 Home Away countries spanning Europe and North America.

Global Pass aims to revolutionise mobile communication by removing borders and allowing employees to stay connected while travelling or working internationally smoothly.

RingCentral, Optus Partner on Empowering Enterprise Comms

RingCentral and Optus have partnered to deliver a new solution that will empower communications for Australian businesses.

The co-branded solution, Optus Loop with RingCentral, intends to support comms for businesses of all sizes by leveraging RingCentral’s reliable, secure, and feature-rich communications platform.

Homayoun Razavi, Chief Business Development Officer at RingCentral, said:

This is RingCentral’s first global service provider partnership in the Australian market and represents a significant expansion of the RingCentral brand in Australia. By combining our highly reliable, robust, and innovative communications platform with Optus’ business presence and leadership in fixed and mobile networks, we will together empower organizations to unlock new ways to run and grow their businesses more efficiently.”

The offering grants enterprises an agile, cost-effective, cloud-based offering to facilitate improved collaboration and communication among employees, customers, and suppliers. Accessible from any device and location, it always ensures seamless connectivity.

Artificial IntelligenceBig UC NewsBYODChannelConnectivityDigital TransformationFrontline WorkersFuture of WorkGenerative AIMicrosoft TeamsProductivityProject ManagementSecurity and ComplianceService ProviderUCaaSUser Experience

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