Alight Worklife Launches On Microsoft Teams To Boost Employee Experience

Avanade assisted with the integration of the app

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Published: November 20, 2024

James Stephen

Technology Journalist

Alight partnered with Avanade to ensure a deep integration of its Alight Worklife app on Microsoft Teams.

The application will be available to employers who use both Microsoft Teams and Alight Worklife following the next release of the Alight Worklife platform.

According to Alight, a cloud-based human capital and technology-enabled service provider, the solution will improve employee experiences by offering access to benefits and well-being information from within the Teams platform.

It also believes the Teams integration will ease benefits access, increase awareness, and enable greater app usage.

Josh Welch, EVP of Product Management at Alight, commented on its experience of partnering with Avanade: “Today’s workforce expects benefits interactions to be simple, intuitive, and connected with their daily technology experiences.”

By partnering with Avanade to deeply integrate the unique content and capabilities of Alight Worklife into Microsoft Teams, we are excited to help employers continue to transform how they can better engage employees in their benefits and enable a better return on those important investments.”

Avanade Collaboration

Alight revealed that its partnership with Avanade has created secure user validation, personalised content, and account summaries for every employee.

The integration gives this employee access to their benefits and well-being information while reducing the need for extra logins or app switching.

Alight also points to Avanade’s experience with Microsoft solutions as a means of producing a positive user experience that is more productive and engaging.

Katie Brown, General Manager US Midwest at Avanade, outlines some of the advantages Alight’s app has to offer: “Avanade is delighted to partner with Alight as they continue to transform the benefits industry.”

“By using the power of Microsoft Teams alongside Alight’s technology, employers will be better equipped to meet the needs of their people strategy with a more seamless, intuitive, and personalised experience that Alight is bringing to their clients.”

Key Features

Key features of Alight Worklife for Microsoft Teams include AI personalised information and recommendations connected to their benefits.

It has an Interactive Virtual Assistant (IVA), which provides 2, said Pete Daderko, Senior Director, Microsoft Teams Product Marketing, 4/7 support, such as answering questions and delivering benefits information.

A new Alight Worklife dashboard offers an account summary and all the highlights of their benefits.

Finally, the solution hosts secure and seamless access between Teams and Alight Worklife whenever an employee may need to use it.

Pete Daderko, Senior Director, Microsoft Teams Product Marketing, “People should have in-the-moment access to critical HR information while using their everyday work tools.”

“We continue to see the value in bringing the right HR information to employees where they need it, including Microsoft Teams.”

The Alight Worklife integration brings key information to employees directly in Teams so they can take actions on key benefits and wellbeing related transactions provided by Alight Worklife.”

Alight describes itself as a technology and services provider for some of the world’s biggest organisations and more than 35 million people and dependents.

The company explains that it is helping its clients to unify the benefits across health, wealth, wellbeing, navigation, and absence management while building a healthy and financially secure workforce.

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