Dialpad has partnered with Google to list its unified communications and contact centre solutions on the Google Cloud Marketplace.
The tie-up sees Dialpad become a Google independent software vendor (SV).
Craig Walker, CEO and Founder of Dialpad, said: “Dialpad is the world’s most advanced AI-powered communications, collaboration, and contact centre platform, providing cloud-native solutions that enable more efficient and effective conversations through one unified and centralized experience.
“Dialpad is thrilled to partner with Google Cloud to transform how the world works together through cloud flexibility and a unified approach to business communications, collaboration, and customer experience”
Dialpad said that the new partnership with Google Cloud “streamlines” the digital transformation process by bringing its UCaaS platform into Google Workspace.
Pallab Deb, Director, Application ISV Partnerships at Google Cloud, said: “Hybrid work means that businesses must enable reliable, seamless communications with customers and within their own teams.
“By bringing its popular communications platform to Google Cloud, Dialpad is enabling customers to deploy its capabilities at global scale on trusted infrastructure.
“We’re excited to support Dialpad’s growth and to work together to help businesses digitally transform their communications systems.”
The partnership with Google comes after Dialpad announced its integration with Microsoft Teams last year. It launched new meeting and collaboration tools soon after.
Later in the year, Dialpad revealed the acquisition of London-based Kare Knowledgeware.
