Comms provider Tangoe has extended its UCaaS Expense Management offering to enable companies to navigate the remote working environment.
The offering is a part of its Tangoe One cloud solution and is designed to enable companies to navigate the complexities of the work from anywhere environment where real-time communications and collaborations are critical.
The expanded solution ensures organisations stay productive, and that technology is being used appropriately while maximising investments and streamlining costs. It leverages the cloud to deliver accurate, near real-time expense management alongside advanced reporting, analytics, and alerts.
“For years, customers have chosen to partner with Tangoe to maximise their technology investments. We realise how important it is for organisations to secure a holistic and near real-time view into their technology expenses, which is why Tangoe One has been so well received,” said Yaakov Shapiro, Tangoe Chief Product Officer.
“This means offering solutions that not only meet challenges of today but prepare them for whatever comes next. Our UCaaS solution is the newest – but not final – addition to an ongoing journey to help companies stay productive with technology, reduce expenses and enhance their bottom line in the age of cloud and beyond”
Key features of the expanded offering include: accurate cost locations and chargebacks for greater financial control, scalable and centralised billing with automated voice and AP/GL file processing and payment, as well as call centre, customer service, and help desk monitoring to measure productivity.
“As the workforce undergoes a rapid and massive transformation to a hybrid model where employees seamlessly switch between work at home or at the office on a day-to-day basis, companies must make business communications ubiquitous, unified, and ever-available to keep people connected,” said Hyoun Park, CEO and Chief Analyst, Amalgam Insights.
“Expense management solutions designed to optimise UCaaS investments ensure that all relevant employees have the communications tools they need while providing organisations with vital visibility into how cloud-based UCaaS usage affects the company’s financial bottom line.”
