How much does UCaaS really cost?
You probably know at this point that UCaaS has the potential to save your business a lot of money. Connecting your communication tools on the cloud reduces the demand for multiple bills from different providers. The cloud also means that you don’t have to worry as much about pesky on-premises installations and maintenance.
However, that doesn’t mean that UCaaS doesn’t have various fees that you need to consider. Since your budget is likely to play a significant role in any digital transformation strategy you approach, it’s important to know what your UCaaS prices will look like.
Let’s take a look at the factors that affect the cost of Unified Communications
The first thing you should know is UCaaS is a lot more affordable than on-premises UC. An on-premises deployment comes with extra upfront charges to consider, like trunks, PRIs, and the various provisioning and maintenance costs that come with your devices.
The up-front and long-term costs of UCaaS aren’t as significant.
If you’re accessing your communication systems over the cloud, these are some of the elements that may influence how much you pay:
The biggest factors impacting your UCaaS costs will usually be the number of employees you need to support, and the number of phone lines you need. You’ll also pay more for advanced features, such as compliant call recording systems, and tools that allow you to intelligently route calls to the right person. However, some other additional fees can add to your UCaaS bill too.
For instance, if you’re implementing a new UCaaS solution, then there may be some cost involved in training your staff, and ensuring you have the right resources in place to onboard new team members. If your UCaaS solution comes with specialist features and integrations, then there may be configuration charges to think about, and other maintenance or service costs in the long term. Some UCaaS providers can also offer services that help to track your quality of service or ensure that you’re never going to miss out on an essential call.
If you’re moving into the cloud and a VoIP landscape, make sure that there aren’t additional costs involved in migrating your technology into the cloud. If your system requires you to store significant amounts of information and call recordings, you may also need to pay for storage in the cloud.
When assessing how much you’re going to spend with each vendor, it’s worth keeping the “added extras” in mind alongside traditional expenses, including:
Although coming to terms with the costs of UCaaS can be complicated, the good news is that you’ll often find the savings can far outweigh the expenses. Switching to UCaaS saves you from extra maintenance for equipment, increased call costs for international conversations, and so much more.