Virsae: AI is Revolutionizing Service Management


We talk with Virsae about AI and how it is changing service management for the better

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Rob Scott hosts Ross Williams, COO at Virsae. AI is revolutionizing service management and according to Virsae, 2020 will see the emergence of the virtual engineer.

In this session we discuss the following:

  • What is UC service management?
  • What’s a virtual engineer?
  • Benefits of a virtual engineer
  • Real-life Alexa demo

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