Latest CCaaS News

Unified Communications & Collaboration

Mida C3 Cloud Contact Center Passes All Teams Interoperability Tests

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Webex Contact Center Review – Discover CCaaS from Cisco

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Nextiva Launches New Contact Centre Offering

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8×8 XCaaS Review: The Ultimate All-in-One Platform

Unified Communications & Collaboration

Fuze Introduces a New Recruitment Offering

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Twilio Flex Review: A Complete Guide to Twilio Flex

Unified Communications & Collaboration

Zoom Targets Contact Centre with Five9 Acquisition

Unified Communications & Collaboration

TelcoSwitch Launches new CX Platform

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Rise of the Casual Contact Centre

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UCaas and CCaas Unite with Five9-Nextiva Partnership

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Comms Provider FourNet Acquired

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Crexendo Closes $50m NetSapiens Acquisition

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Analysing the Future Contact Centres

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VanillaIP’s New Service Music To Customers’ Ears

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Who is Vlad Shmunis? The Godfather of UCaaS

Unified Communications & Collaboration

Kakapo Systems to Launch “Keep My Place in Queue” Feature for BroadSoft