Cloud Communications
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Half of UK Employees Feel Work-from-Home Guilt
Research into remote working from LogMeIn, announced today, suggests almost half (46 per cent) of the workforce feel the need to combat a perception that working from home is less productive. More
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Cavell Group Launch Cloud Comms European Roadshow
The Cavell Group is pleased to announce the upcoming edition of the Cloud Comms Summit series, the European Roadshow brought to you in Paris and Madrid this November. More
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NewVoiceMedia in Top 100 Cloud Companies – Forbes
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has for the third consecutive year been named in the Forbes 2018 Cloud 100. More
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Bridging the Gap Between Past and Future with Hybrid Comms
I had a chance to sit down with Xavier Martin, VP, Market Development, Communications Business Division at ALE, to discuss the “Hybrid” trend. More
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RingCentral Powers BT Cloud Work for Enterprise Cloud Communications
RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, today announced that BT has enhanced and extended its Cloud Phone solution. More
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Avaya Equinox Meetings Online Review: Taking Meetings to the Next Level
Avaya Equinox Meetings Online is Avaya’s approach to simplifying the video calling and conferencing experience for businesses of any size. More
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What is UPaaS? A Developers Haven for Communications Innovation?
I’ve seen the phrase UPaaS banded about a bit recently and thought it was time to clear up the confusion. In the world of business communications I think it stands for the University of the Philippines Alumni Association in Singapore.. only kidding. More
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Guest Blog: Flexible Working Can Save the UK High Street
In this guest blog Iain Sinnott, Sales and Marketing Director at DRD Communications considers a possible saviour for UK towns and high streets. More
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Sky Delivers Game-Changing Technology to Channel
Sky Business has launched a new business connectivity division with the rollout of the UK’s largest exchange network offering 1GB Ethernet services. More
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Sangoma Announces Transformative Acquisition of Digium
Digium is the creator of Asterisk, the most widely used open source communication software in the world, along with Sangoma’s FreePBX. More
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Ribbon SBC & Media Gateway Achieve U.S. Department of Defense Certification
New additions to the DISA APL provide Department of Defense with scalable, carrier-grade solutions that improve network security and reduce VoIP migration costs . More
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ALE Rainbow Review: Chasing the Collaboration Pot of Gold
In this review, we will take a look at ALE’s enterprise CPaaS solution, Rainbow, and ask how far it goes in answering ALE’s own calls for better integrated, strategically focused approaches to team collaboration. More
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Amazon Polly: Transforming Text into Speech
Amazon Polly is a unique text-to-speech service that transforms numerous languages into natural-sounding speech. More
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Twilio Review: Exploring the World of CPaaS with Twilio’s Powerful Portfolio
If you’re looking for more customisation in your communication and collaboration stack, then CPaaS is the way forward – and the biggest CPaaS provider, is Twilio More
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Mitel Reveals Positive Results for Q2 of 2018
Mitel recently revealed the results of its second quarter for the financial year of 2018, showing higher revenues and a stronger net result. More
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RingCentral Wins 2018 API World Award for Communications APIs
RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, was awarded the 2018 API Award in the Communications APIs category by API World. More
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UC Inspiration from Microsoft Inspire: Key Takeaways from Tim Field
We had an opportunity to speak with Tim Field, the Country Manager at PeterConnects, about the latest UC lessons from Microsoft Inspire. More
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Ericsson-LG’s Top Tips on Choosing your UC Deployment Model
As the communication space becomes more diverse, companies everywhere are searching for the best way to make the most out of their UC services. More
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MessageBird Announces Integration with WhatsApp Business Solution
MessageBird, the Amsterdam-based cloud communications platform company, has announced the integration of WhatsApp for Business API into the MessageBird communications platform. More
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Deep Dive – “Contact Centre 2.0: The Rise of Collaborative Contact Centres”
UC Today examine the Altimeter Report commissioned by RingCentral which examines the changes digital transformation is enabling in the customer contact centre. More
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Out Loud: Migrating to the Cloud Your Way with Avaya
We examine the options for customers when they are looking at migrating their communications infrastructure into the cloud with Avaya.
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Evolve IP Acquires Leading Midwest Cloud Communications Provider AiTech
Evolve IP has announced that it has acquired the assets of Advanced Integrated Technologies, Inc. (AiTech), a cloud communications provider based in Minneapolis, Minnesota. More
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Your Network is the Key to Cloud Communications Success
Often neglected, the network is a vital aspect of cloud communication solutions but it’s an area never over looked by specialist provider, West’s Unified Communications Services. More
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RingCentral and Choosing the Right UCaaS Provider
We discuss the challenges and considerations of choosing a UCaaS provider with Sahil Rekhi, EMEA MD of RingCentral. More
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Talking Team Apps with Fuze: The Rise of Collaboration
As team applications become more of a crucial component in the workspace, we talk to Fuze about their views on collaboration and UC. More
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Reap the Rewards of Flexible Working with VanillaIP
Alongside VanillaIP we examine the future of working practices for organisations and ask if you are ready to take full advantage? More
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Out Loud: The Market has Finally Woken Up to Cloud Telephony with NFON UK
UC Today’s Out Loud hear from the only pan European cloud PBX provider, NFON, about the industry and it’s trends. More
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Out Loud: Mitel in the Cloud at CCW18
This episode of UC Today’s Out Loud was recorded during CCW18 where we hear from one of the biggest brands in the industry, Mitel. More
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Out Loud: Catch-up on the Cavell Cloud Comms Summit
This episode of UC Today’s Out Loud was recorded during the Cavell Cloud Comms Summit in Washington DC. More
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Giacom partners with Mission Labs
Giacom World Networks has launched CloudTalk in its reseller-only Cloud Market. Exclusive to Giacom, CloudTalk has been built by Mission Labs. More
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Attract and Retain Millennials with UCaaS
As lovers of all things innovative, agile, and mobile, Millennials are naturally primed to adopt the benefits of UCaaS More
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Don’t Pass on CPaaS: Tackling CPaaS and Communication APIs
Want an agile and scalable way to evolve your communication strategy? Communication Platforms as a Service could be the answer. More
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Connecting Cloud Communications and SD-WAN
As the communications world moves rapidly towards the cloud, how can SD-WAN improve your comms deployments More
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Sweat your PBX: The Road to UCaaS Success
As the business world continues to move through a stage of digital transformation, countless companies are embracing UCaaS. But how can you improve your adoption strategy? More
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The Future of Work: UCaaS and the Age of Agility
The world of work is changing. Increasingly, experts around the world spend less time in a physical “workplace” and more time completing projects and achieving results through digital solutions. More
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Matthew Townend
Meet Matt Townend, one of judges at UC Awards 2018. Matthew is a respected analyst who has led a number of high-profile consultancy projects for multinational clients such as BT, O2, Vodafone, Level 3, Telkom South Africa, South Korea Telecom and Belgacom. More
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Cloud Communications – July 2018 Technology Track
Also known as Unified Communications as a Service (UCaaS), the Cloud Communications track looks like being our most informative so far this year – take a look! More
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UC Today Launch Inaugural UC Awards – Apply Now!
Applications are invited from the most disruptive & innovative companies across the UC&C industry for our inaugural digital awards event. The deadline for entries is 31st August, 2018. More
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Avaya and Pixcom Deliver Enhanced Cloud Communications to SMEs
Avaya recently announced that it would be working alongside Pixcom, a turnkey technology provider, to offer UC and contact centre solutions to SMEs in the UAE. More
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Introducing the New NICE Automation Finder
World leader in cloud-based and on-premise enterprise software NICE recently introduced their “Automation Finder” artificial intelligence. More
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Alcatel-Lucent Enterprise – Their Majority Stake in Sipwise
Alcatel-Lucent Enterprise recently announced their acquisition of a majority stake within Sipwise GmBH in Austria. More
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End User Training Key to Unlocking Unified Communications Success
To get the most from your UC investment, training is an essential ingredient says John Brett, Technical Operations Manager at Nexus Open Systems. More
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Fortifying Your Contact Centre with NICE Real-Time Authentication
Keeping customers safe from threats without wasting their valuable time should be the number one priority for any modern contact centre. More
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Snom D785 IP Phone Review
Telecoms Developer, Snom, this year announced the highly anticipated release of the D785 – the latest model in their line of next-generation desktop VoIP phones. More
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Pexip & Google Cloud to Bring Native Video & Audio to Hangouts Meet
Pexip, an award-winning video conferencing and collaboration platform vendor, has announced it has partnered with Google Cloud to provide native video interoperability capabilities for Hangouts Meet. More
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