Cloud Communications
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Mitel Appoints David Silke as New VP of International Marketing
Mitel recently announced their decision to add a prominent industry figure, David Silke to their team as VP of International Marketing. More
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Out Loud: Dialpad on TalkIQ Acquisition
Dialpad join Patrick in the latest episode of Out Loud to follow-up their acquisition of Talk IQ so we can understand more about the benefits they can bring to customers. More
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Time to Lock Down your Enterprise Communications?
Security will always be a crucial concern for enterprise communications. How can you make sure that your UC strategy is secure? More
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New Westcon Hire to Expand Partner Sales Capabilities
Westcon-Comstor has appointed Amanda Gascoyne to the role of Sales Manager, Westcon UK & Ireland business. Gascoyne brings 18 years’ channel and partner development experience. More
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Building a Business Case for Enterprise Collaboration
Collaboration is crucial to the enterprise. With so many dispersed experts working towards one end-goal, how do you create a plan for success? More
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The Quest for Huddle Room Hardware: Choosing the Perfect Collab System
The rise of the huddle room has transformed the way that we look at meeting facilities today, but how can you set up the perfect space? More
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Cloud Phone System Review – Who’s Hot in 2018?
Researching cloud phone system vendors? In this blog Rob Scott explores some of the leading cloud communications vendors in marketplace. More
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Tollring Makes GDPR Compliance Easy for the Channel
Tollring releases new iteration of iCall Suite to facilitate GDPR compliance, which embeds security by design and will both enhance CX and add further value to channel propositions. More
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Discover Enterprise Mobility and Team Apps
What is enterprise mobility, and how can you implement a mobile workforce without compromising on security and productivity? More
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Intelligent Reporting from IPCortex Creates Differentiation & Opportunity
IPCortex, the British communications software developer, has launched its new reporting tool, which delivers deep insight and unparalleled flexibility to businesses of all sizes. More
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Top 10 UC EXPO 2018 Takeaways
Last week UC Today attended UC EXPO 2018 in London. Here’s our top 10 takeaways from the event. More
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Enterprise UCaaS: Why Cloud UC is the Way Forward
Could your organisation benefit from a cloud-based solution to enterprise UC? Here are the benefits of UCaaS. More
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NICE Accelerates Leadership with Acquisition of Mattersight
Leading communications provider, NICE, reveals a definitive agreement to purchase “Matter sight” a cloud-based analytics company. More
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Team Collaboration Strategies for the Enterprise – 3 Steps
Are you thinking of implementing a collaboration strategy for your enterprise team? Here are a few things to keep in mind. More
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NICE Expands on Amazon Lex’s Self-Service Capabilities
NICE has announced that its Cognitive Robotic Automation Platform now allows Amazon Lex’s conversational chatbot to fulfill more customer requests, including complex actions, in real-time. More
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Nimans Simplifies Network Success with Roadshow Events
Nimans has taken to the road to showcase how resellers can embrace the simple route to increased revenue through Network Services. More
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Top Tips for Implementing Enterprise UC&C Solutions
Unified communications and collaboration can enhance enterprise experiences. However, it’s important to implement your strategy with care. More
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Enterprise UC&C: The Case for Workplace Transformation
Today’s enterprises are moving through a state of digital transformation. Preparing for the future means embracing solutions like UC&C. More
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Introducing the ALE Offering for Mid-Market & Enterprise Customers
In an age of digital transformation, ALE is showing mid-market and enterprise customers that they have the solutions both for today, and tomorrow. More
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Developing an Enterprise Unified Communications Strategy
You know that UC&C is critical to your digital transformation plan, but how do you implement a successful strategy? More
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Pennine Receives Avaya Accreditation as a Top Cloud Specialist
Business communications company, Pennine recently received accreditation from Avaya as one of four UK cloud specialists. More
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Enterprise Unified Communications & Collaboration – May 2018 Technology Track
If you need to know about the technology, who’s in the market and what the benefits are for your Enterprise, you need the latest Technology Track for May. More
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The Call Centre Steals the Show at thevoicefactory Partner Day
Lots to learn and see at thevoicefactory Partner Day held in Cardiff, with special guest speaker and new owners. More
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Videxio Services see a Significant Upgrade
Videxio, a cloud video, and collaboration specialist, recently announced their plugin-free solution to bring meetings to the browser. More
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8×8 Welcomes Channel Veteran Bill Corbin to Their Leadership Team
Leading cloud solutions provider, 8×8 recently announced that channel veteran Bill Corbin will be joining their team in the role of SVP of Channels & Alliances More
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Protecting your Personal Data: How UC and Privacy Go Together
Privacy breaches are on everyone’s mind today – from Facebook CEOs to companies preparing for GDPR, and the customers they serve. More
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Building a Mid-Market Business Case for UC&C
Unified Communications and Collaboration can turbo-charge your mid-market business performance, but how do you build a strategy for success? More
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Evolve IP Embraces Oracle Communications to Expand Their Services
Cloud strategy company, Evolve IP recently announced that they would be implementing Oracle Communications to enhance their service portfolio. More
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Something Smells Off: Amazon Patents Algorithms for “Voice Sniffing”
After reports emerged about Amazon’s “voice sniffing” patent, Amazon company claims it does not eavesdrop on customers. More
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Move or Lose, Cloud Communications and UCaaS
UC Today hear from the CEO of VanillaIP Dave Dadds about the critical role cloud and UCaaS offerings are going to play within a partner’s tool box. More
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Discover Mid-Market Mobility: The Benefits of a Mobile Workforce
A report from the Economist Intelligence Unit discovered that 60% of employees feel that working with mobile technology helps to improve their business productivity. More
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Evolving Your CX Strategy with NICE Nexidia Analytics
Buried amongst the thousands of customer interactions that pass through each contact centre on a daily basis is a pool of valuable information that can be used to deliver the perfect customer experience. More
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Top 5 Avaya Posts from UC Today
A snapshot of our Top 5 Avaya posts from the team at UC Today. More
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Digital Transformation and Unified Communications: Linking DX and UC
Why are Unified Communications so Important to Digital Transformation in the Mid-Market Space? More
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Customised Communication with Avaya’s Mid-Market Offering
We spoke in an exclusive interview with Rick Wharton, the Sales Director of Avaya, about the company’s mid-market offering. More
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Gamma at the Movies Roadshow – It’s a Wrap!
This March, Gamma welcomed over 600 channel partners for their annual roadshow. Keeping in line with previous years of tying in the theme with the venue, Gamma hosted the event at Vue cinemas. More
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Collaboration Strategies for Your Mid-Market Business
You know that collaboration tools can help your team work better together, but how do you implement a successful collaborative strategy? More
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Mitel vs Avaya: Choosing Your Path to UC
As the communications marketplace grows increasingly competitive, how do you decide between Avaya or Mitel? More
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VIDEO – GDPR & Telephony – Consenting and Forgetting with Natterbox
Ian Moyse, Sales Director at Telephony Provider Natterbox talks GDPR and telephony. More
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Top Tips for Implementing Mid-Market UC&C Solutions
In today’s connected world, how can your mid-market enterprise tap into the benefits of unified communication and collaboration? More
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Strengthening CX: Customer Experience Platforms in the Mid-Market
When it comes to appealing to end-users, the price and product don’t matter nearly as much as how happy your clients feel when they finish talking to you on the phone or connecting with a sales rep on instant chat. More
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Reviewing Avaya’s Mid-Market Unified Communications Services
Versatility and agility in the mid-market space begins with choosing the right tools for success, Avaya’s UC solutions could be the key for many companies. More
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Gamma Increases Dividend After Strong Performance in Growth and Profit
Following solid growth across its entire portfolio, Gamma Communications announced that they would be hiking their dividend payouts. More
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Mid-Market Unified Communications & Collaboration: The New Digital Workplace
A rise in new technology combined with a growing workforce of digital nomads has transformed the work environment. But, what does this mean to you? More
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Developing a Mid-Market Unified Communications Strategy
Unified Communications can be a great way to improve efficiency and productivity in the workplace, but how can you implement your own UC strategy? More
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