8×8, the world’s first Communications Cloud provider, and Aryaka Networks, the leading global SD-WAN provider, today announced that they are entering a strategic partnership to provide a new level of performance and reliability for the cloud unified communications market.. This will enable global midmarket and enterprise companies to enhance business communications, collaboration and customer engagement for their employees, customers and partners around the world.
Through this partnership, organisations will be able to combine Aryaka’s global SD-WAN solution with the superior voice and video quality delivered by the 8×8 Communications Cloud. When tested against several leading Unified Communications as a Service (UCaaS) providers, 8×8 was recently found by the Tolly Group to deliver the highest voice quality across multiple client platforms and network impairment conditions. 8×8 was also recently named a Leader in the 2017 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide for the sixth year in a row.
Aryaka’s global SD-WAN will provide enterprise-grade private connectivity to further enhance the reliable communications experience for 8×8 Virtual Office and 8×8 Virtual Contact Center. When 8×8 and Aryaka are deployed together, enterprise voice and video traffic is routed through Aryaka’s global private network instead of over the public Internet, thereby minimising latencies, packet loss and jitter. Organisations will benefit from increased employee productivity by reducing service interruptions and dropped calls.
“Our partnership with 8×8 enables enterprises to significantly enhance the performance of their voice and video communications globally regardless of changing network conditions,” said Shawn Farshchi, President and CEO of Aryaka.
“This improves business execution and delivers the stable and high-quality experiences that employees, partners, and customers demand from communications, collaboration and customer engagement operations.”
“8×8 is committed to providing mid-market and enterprise companies with the highest levels of quality and reliability for cloud communications, collaboration and contact center services while simplifying service deployment and reducing costs,” said Mehdi Salour, Senior Vice President of Global Network and DevOps at 8×8.
“The Aryaka partnership will enable us to further improve quality of service for voice, video and web conferencing, delivering a superior end-user experience for employees, partners and customers around the world, even in the face of adverse customer network conditions.”
Platform Specialty Products (PSP), a global, diversified producer of high technology specialty chemical products, has deployed 8×8-over-Aryaka to improve its UCaaS operations and provide high-quality communications and collaboration to its employees.
The 8×8 Communications Cloud combines unified communications (8×8 Virtual Office), team collaboration interoperability (8×8 Sameroom), contact center (8×8 Virtual Contact Center and 8×8 ContactNow) and real-time analytics in a single open platform that integrates across clouds, applications and devices, eliminating information silos to expose vital, real-time intelligence.
About Aryaka
Aryaka Networks, Inc. is transforming how global enterprises connect sites and users worldwide, and use mission-critical applications to support modern business execution demands. Aryaka’s Global SD-WAN combines a purpose-built private network, SD-WAN, optimisation and acceleration techniques, connectivity to cloud platforms, and network visibility in a single solution that is delivered as a service.
About 8×8, Inc.
8×8, Inc. (NASDAQ:EGHT) is the provider of the world’s first Communications Cloud that combines unified communications, team collaboration, contact center, and analytics in a single, open and real-time platform. 8×8 eliminates information silos to expose vital, real-time intelligence across multiple clouds, applications and devices to improve individual and team productivity, business performance and customer experience.
