Introducing UC Trends 2020 – Silicon Valley Tour

Business communications insights from world leading tech brands

2
UC Trends 2020
Unified Communications

Published: October 1, 2019

Rob Scott

Rob Scott

Publisher

If you’re a long-term fan of UC Today, then you’ll know that every October, we run a series called “UC Trends.” With this series, we look at the UC, Collaboration and CX industries, and what they’ve accomplished in the year before (2019) as well as what they’re going to be doing in the year ahead (2020). Our UC Trends series is a time for us to celebrate all the exciting changes that have been driving positive and lasting change in business performance across the globe.

This year, we’re taking our UC Trends strategy to the next level! Our very own Patrick Watson and Rob Scott took a trip to Silicon Valley, camera crew in tow, to meet some of the world’s leading communication, collaboration and CX brands. The UC Today team caught up with everyone from Workplace by Facebook, to Zoom, Twilio, Microsoft, 8×8, Five9, RingCentral, Dialpad and Talkdesk!

UC Trends 2020: New and Improved

Our video interviews with the leaders in the industry will be released throughout the month of October, showcasing industry and workplace trends, as well as new predictions about the future. We even used rapid-fire questions to give us a more in-depth overview of the personality of the executives leading the way in the digital landscape, and their unique approach to leadership.

The UC Trends tour took us from San Francisco to San Jose, and we’re proud to say we uncovered some amazing content along the way. However, our video interviews aren’t the only thing to look forward to this October. We’re also running a series of roundtables too! For our UC Trends roundtables, we’ve reached out to all of the UC Awards 2019 finalists and winners for the year and discussed the changing landscape with them.

We can’t wait to share all of our exclusive interviews and behind-the-scenes content with you this October – it’s going to be a fantastic month!

Looking forward to the Future of UC

Here at UC Today, we always look forward to October and the opportunity that we have to look back at the trends that shaped 2019, while simultaneously exploring the tech that could create the biggest opportunities in 2020. Join us this year to check out our amazing Silicon Valley interviews or discover some of the amazing discussions we had with brand leaders in the UC Trends 2020, CPaaS Trends 2020, Collaboration Trends 2020, and CX Trends 2020 roundtables.

Watch the whole series unfold this October – first interview out of the gates is with Twilio, CEO Jeff Lawson.

 

Artificial IntelligenceChatbotsCustomer ExperienceDigital TransformationExtended RealityFuture of WorkHybrid WorkMergers and AcquisitionsMobilityUC TrendsUser Experience
Featured

Share This Post