VoIPstudio Adds Emergency Calling Functions

The VoIP provider also enhanced its security and regulatory compliance

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Published: May 1, 2020

Ian Taylor Editor

Ian Taylor

Editor

In an exclusive UC Today interview, VoIPstudio Marketing Director, Rob Seymour, told me about some enhancements the company’s made to its VoIP phone offering. Starting today, VoIPstudio now extends business-grade communications with emergency service access in more than 30 countries for SoHo, SME, and enterprise users, I’m told.

“We’re committed to ensuring regulatory compliance in all markets we operate in. This is why we’ve strengthened our regulatory compliance to offer emergency calling facilities from our platform for public safety access”

Starting today, emergency calling is available in the more than 30 countries the company operates in, including the UK, Germany, Spain, and the U.S. He told me, these new capabilities will work to ensure VoIPstudio customers can ‘confidently continue to use our services, with full access to public safety organizations, should they need them.’

If a business user needs to use their communications system for emergency services, it should be available. VoIPstudio said this includes giving this reassurance to remote and home workers, too. During the COVID-19 period, these services are mission-critical, and more unified communications, as well as collaboration companies, have added these features.

Rob Seymour
Rob Seymour

Seymour opened up about something in the industry he’s wanted to address for some time, he told me. “Most VoIP providers do not ‘adequately address public safety services,” adding, “This is true for popular ‘Over the Top’ or OTT applications, which is why the company wanted to enhance our services to accommodate emergency calls.” I was told, leadership felt it to be a necessity.

Just as the majority of companies in the unified communications and collaboration space have, Seymour told me VoIPstudio’s also seen a spike in usage since the beginning of the novel Coronavirus, as millions more remote workers take to tools that enable remote workplace communications.

This is yet another way VoIPstudio plans to advance its solution. In the past, the company’s added a range of other useful functionalities like unlimited call recordings and advanced whiteboard technology. Back in November 2019, VoIPstudio partnered with Grafana to provide a strong call data analytics solution.

Last year, I wrote a comparison of VoIPstudio, putting it toe-to-toe with its competitors, and the VoIP provider came out on top in terms of features and value. The solution includes everything needed to deploy a functional call center, directly out of the box. Its pricing structure was also less confusing and affordable than its competitors. A pay-as-you-go plan starts at just £3.99 a month. For national plans, the charge is £9.99 per month, and £19.99 for an international plan, which makes it one of the most affordable VoIP providers on the market.

voip studio logo

And the VoIP market is slated for growth, 12 percent from 2019 to 2025 ‘due to its cost-effectiveness,’ according to a report out by Global Market Insights. The mobile VoIP market is expected to have ‘the fastest growth rate’ (over 13 percent) between 2019 and 2025 and will be largely driven by 5G technology and popular applications including Google Voice should gain wider adaption. VoIPstudio will more than likely benefit handsomely from such a bright market forecast.

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