Technologies in the modern landscape are constantly changing the way companies interact and communicate. More now, than ever, SMEs realise that they need something more than just a standard PBX in their strategy for digital transformation. The goal to remain competitive pushes companies to look for a system that breaks down distance barriers and embraces flexibility.
For SMEs with higher expectations for a more sophisticated communication system, a reliable and professional PBX system needs to be available. Lack of features to enhance efficiency, make communication systems less appealing, which is why Yeastar, a market leader in communication systems, introduced the P-Series PBX System.
The P-Series PBX system boosts usability, functionality, and user experience to perform beyond the demands of the average PBX.
Yeastar P-Series PBX review: Features
The P-Series PBX system is a “PBX Plus more” product from Yeastar supporting businesses in creating uninterrupted communication experiences. This solution offers SMEs a visual call management, UC, and call centre solution, with anywhere, anytime connectivity across desktops, mobiles, and browsers.
The P-Series PBX system features 3 capacity options with a full feature set, supported by upgraded and refined hardware solutions. In addition, Yeastar is also redefining the management portal interface to deliver fresh new looks with responsive design, navigation search bars, live graphs, and more.
Features of the P-Series PBX include:
- PBX Plus: All the must-have features for the SME PBX, plus some added extras. IVR, call queue, conferencing, call recording, and more
- PBX Plus Call Centre: The P-Series PBX system introduces inbound call centre support to improve agent responsiveness, efficiency, and customer satisfaction. Call distribution, wallboards, queue panels, SLA, and call reports are all available
- PBX Plus UC Clients: Enhancing communication with Linkus UC clients means users can access calling, voicemail, conferencing, presence, and more from a single interface
- PBX Plus IM and Presence: Support for messaging with rich information about availability along with file sharing support
- PBX Plus Operator Panel: Visual console for corporate operators and receptionists to handle incoming calls based on employee availability. Drag and drop onto the panel to send calls to ring groups, extensions, and queues
- PBX Plus Contacts: The P-Series PBX system makes it easy to organize contacts for SMEs. Users can add external contacts to create a centralised directory and manage personal contact entries. Caller ID match and speed dial included
- PBX Plus Integrated: P-Series PBX also works with third-party systems, including standard endpoints for SIP, collaboration tools, and CRM solutions. Breaking the barriers across a range of systems unleashes better business communications
Yeastar P-Series PBX review: Benefits
The P-Series PBX solution from Yeastar makes it quick and easy for companies to access a next-level PBX environment with a huge range of fantastic features. From the operator panel providing a visual way for operators to manage calls, to the convenient connections with third-party tools, Yeastar has it all.
Benefits of the system include:
- Full uninterrupted communications: Employees ensure they can stay connected with both coworkers and customers in the same convenient environment. The solution integrates with third-party CRM and collaboration tools, as well as offering features like instant messaging for back-end collaboration
- Enhanced cost savings: With the P-Series PBX, Yeastar SMEs can make the most of their communication investment. The convenient solution supports remote working out of the box, so that business leaders can enjoy all the benefits of a distributed team. There’s also a convenient set of advanced features to access, including enterprise-quality VoIP, and call centre tools, all contributing to reduce operational and management costs
- Hassle free management: The Yeastar P-Series PBX solution is all about simplicity. From the unique operator panel that makes it easy to manage incoming calls, to a plug-and-play system for provisioning, it’s easy to get started and set up. The integrated system means that you don’t even need to rip and replace the tools you already rely on
- UC and Contact Centre Combined: The Yeastar P-Series PBX has everything you need for an extraordinary communication stack. This includes presence and IM features, a comprehensive operating panel, PBX features, access to UC clients, and an in-built contact centre with features like SLA and call distribution
- Constant evolution: Yeastar is committed to delivering an immersive next-level experience for its SME customers. From the built-in inbound call centre, to the Linkus UC clients, the experience is constantly evolving and getting better. There’s no limit to what SMEs can accomplish with this versatile solution
- Security: Yeastar promises peace of mind for its users through the combination of granular control options for managers and supervisors, as well as various security measures. The built-in security mechanisms reduce system vulnerabilities, so you can enjoy an all-in-one communication and collaboration environment, without the risks
Yeastar P-Series PBX Verdict
With the Yeastar P-Series PBX, Yeastar is giving SME companies access to a flexible and diverse solution that goes beyond the standard PBX. The P-Series balances growth opportunity with potential costs, to reduce total cost of ownership, training demands, and management efforts. Whether you’re making a phone system transition or launching your environment from the ground-up, there’s no limit to what you can accomplish.
Regardless of where employees are logging into their PBX solutions, and no matter what their choice of device might be, the Yeastar P-Series engages all team members in a world that’s growing increasingly distributed and digital. The panel-based administration helps to make things more straightforward for management purposes. At the same time, granular permission options strengthens security and privacy compliance.
Yeastar is pioneering a consistent and reliable new user experience for SMEs that need access to sensational communication technology at a price that they can afford. If you need amazing functionality without the massive price tag, this could be the option for you. You can even integrate it with third-party resources like collaboration tools, CRM systems, IP phones, and more.
Have you checked out the Yeastar P-Series yet? Join the conversation on social media.
