Snom Finds 40 Percent of UK Companies Prefer VoIP

The European VoIP phone manufacturer says Europeans still love their desk phones, too

2
Sponsored Post
Snom UK Voip DeskPhones
Meeting Rooms and Devices

Published: January 10, 2020

Ian Taylor Editor

Ian Taylor

Editor

Leading enterprise VoIP phone manufacturer Snom surveyed 2,046 employees, managers, and directors across France, Germany, Italy, Spain, and the UK. Almost 2,000 of those surveyed, said they have a fixed-line desk phone.

Snom’s poll revealed a lot more about European desk phone dependency, including the UK had the fastest migration rate of all the countries they surveyed. In a recent interview with UC Today, Fabio Albanini, Head of International Sales at Snom, told us:

“It’s clear that users are starting to see the intrinsic values of VoIP and reap the benefits of this versatile and quality-driven modern telephony solution”

He also told me, they’re encouraged by the number of users who’ve moved to VoIP services and those who plan to make the switch. “We are even excited by those asking questions about what VoIP and new generation IP terminals can help them achieve,” Albanini added.

Europeans Love their Desk Phones

The specialist IP phone manufacturer’s survey further showed the European market’s attitudes toward business communications across the region. It also gave some insight into the role of fixed-line desk phones and VoIP phones.

The study’s 2,046 respondents opened up about smartphones and PCs, too. To them, these two are far from undermining the “crucial role of desk phones.” And eighty-four percent of those polled said they still prefer fixed-line office desk phones over alternatives.

Respondents were also asked if they incorporated VoIP into their business model, and over 42 percent of those with a desk phone said they had either migrated to VoIP – which is almost thirty percent of all who responded. Only fourteen percent said they planned to do so this year. The discrepancies among the five countries were even greater, Snom found. Here’s a breakdown of what that looks like in practical terms:

  • The share of those who already adopted VoIP in Germany is close to 40 percent
  • Seventeen percent of Italian companies will adopt VoIP this year
  • Of the new adopters, France came in shy of nine percent

The UK has Fastest Rate of Cloud Adoption in Europe

Fabio Albanini
Fabio Albanini

Snom further unveiled something the UK should be proud of. They have the fastest adoption rate of VoIP services. Over one-third of UK-based companies migrated to cloud phone services in 2019, which Snom says is higher than the European average.

When asked about the advantages of VoIP for their business, cost reduction reigned supreme in all five European nations. A whopping 64 percent of respondents said VoIP was the “most significant benefit.” Coming in second, the increased mobility and better voice quality VoIP services deliver.

There’s no denying the power of the cloud. With such robustness, it is difficult to see why any company has yet to take the plunge. It is only a matter of time before the European companies that have not migrated, realise how behind the curve they are and that they have some catching up to do. For now, I hope they’re at least enjoying their on-premises communications, which offer far less flexibility than cloud solutions.

Customer ExperienceDigital TransformationFuture of WorkMobilityUser Experience
Featured

Share This Post